CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mesa is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some praising the soups and sandwiches while others reported cold or incomplete orders.
Customer Service
Customer service experiences vary widely; some staff received high praise for their friendliness, while others were criticized for rudeness and poor order handling.
Cleanliness
Concerns about cleanliness were noted, particularly regarding the dining area and bathrooms, with some customers reporting unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Pricing
Many customers felt the prices were high for the portion sizes and quality of food received.
WS
Werner Schueller
Feb 19, 2026
1.0
Sandwiches are half the size as 5 years ago. Shame on you..
JL
J “J” Lee
Feb 11, 2026
3.0
Nice location with good seating some outlets and music is still too loud
KB
Kara Briehl
Feb 10, 2026
5.0
Good service
BS
Bill Slack
Dec 27, 2025
5.0
Elliot was a great man , with excellent service !!! Give that man a raise !!!!
LW
Lee Wernsing
Dec 20, 2025
3.0
First time back to Panera in a year and boy has the food quality slipped. The packaged broccoli cheddar soup Panera soup I buy at Frys is better. The staff were friendly and helpful and the store was busy and clean.I should have gone for sushi.