CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mesa is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others received incorrect or poorly prepared items.
Cleanliness
Multiple complaints about dirty tables and restrooms, impacting the overall dining experience.
Atmosphere
The atmosphere is generally pleasant, but some customers noted it can feel cold and lacking in personal interaction.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
PM
Peggy Mowinski
Dec 30, 2025
4.0
First time at this location. Very nice place all the way around! Great food and seemed like a local hang out...
GF
GMF Franco
Dec 13, 2025
3.0
Horrible customer service at this location in the evenings. Shilo at the counter had a bad attitude when I asked about hot coffee. She would bot even let me get a queued out. The when I asked for her name she and her co-worker talked about me but I happened to stay there and heard. There is never hot coffee. As a sup club member a fan in general I won’t come here any longer in the evenings!
BO
Brian Owens
Nov 26, 2025
1.0
Got the complete wrong soup and missing the brownie from an order. Called them like the bottom of the receipt says, and they say they cant do anything because it was an uber eats order, uber didn't mess up, they don't look in the bags, you guys messed the order up and offer to do nothing to make it right
FF
Frank Fazzalari
Nov 25, 2025
3.0
A few friends wanted to meet for lunch at Panera Bread in Mesa. The atmosphere was fast-casual, and the service was friendly and efficient. I tried the French Ciabatta Dipper and was pleasantly surprised — it was actually pretty tasty. My wife had a soup, and we noticed the other couple ordered the same thing we did but received a free French baguette, while we didn’t. We didn’t say anything at the time, but after we left, it was clear it was an oversight on Panera’s part. Overall, the meal was fine, but a company that’s been around this long shouldn’t still be making these kinds of mistakes. Saluti
BJ
B & E Johner
Oct 25, 2025
2.0
The dining room did not have one clean place to sit and eat. The booths were filthy. If the dining room is that dirty, what condition is the kitchen? Our food and service was good.
No, Panera Bread in Mesa does not accept reservations.
What are the operating hours of Panera Bread Mesa?
Panera Bread Mesa is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery and what are the hours?
Yes, Panera Bread offers delivery every day from 7:00 AM to 9:00 PM.
Can I order online or use a mobile app to order from Panera Bread Mesa?
Yes, you can order online for rapid pick-up or delivery through their website or the Panera Bread app available on the Apple App Store.
What kind of meals does Panera Bread Mesa serve?
Panera Bread Mesa serves breakfast, brunch, lunch, and dinner with specialties like soups, salads, sandwiches, and freshly-baked artisan breads.
What payment options are available at Panera Bread in Mesa?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is Panera Bread Mesa family and wheelchair friendly?
Yes, Panera Mesa welcomes families and has wheelchair accessible entrances, parking, seating, and restrooms.
Are there nearby places to visit around Panera Bread Mesa?
Yes, nearby places include Paradise Bakery & Café for more baked goods, Orangetheory Fitness Dana Park for a workout, and Sauce Pizza & Wine for Italian dining options.
How can I get to Panera Bread Mesa using local services?
While specific transit stations are not listed, customers can visit nearby shopping and beauty spots like Sephora and Lash Envy Studios which indicate a vibrant commercial area with likely transportation options for easy access.
Can visiting nearby stores enhance my visit to Panera Bread Mesa?
Absolutely, you can combine your meal at Panera with visits to nearby places like AJ's Fine Foods supermarket for groceries or enjoy a beauty treatment at Luxor Nail Lounge or European Wax Center.