Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, poor service, and long wait times, with many expressing frustration over incorrect orders and lack of assistance.
Food Consistency
There were numerous complaints about cold food, missing items, and incorrect orders, indicating a significant inconsistency in food preparation and delivery.
Management Issues
Several reviews highlighted poor management practices, including lack of training for staff and inadequate handling of customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that food quality was good when fresh.
CH
Cristine Henderson
5 days ago
3.0
It's hit or miss at this location. The normal staff has been consistent lately. However the young man I saw tonight, it was my first time seeing him there, and he definitely did not look like he wanted to be there, lol. It was pretty busy, but wanted to note the Shamrock Shake is back for a limited time, and I certainly wanted to get one before they're gone from the menu. Unfortunately the shake machine looks to have had another failure and as a result, I ended up with a vanilla, and chocolate shake with thin stripes of Shamrock mint added for taste. This location is my go-to, and I will certainly return in the future, but I was really looking forward to that Shamrock shake 🥲 I have no doubt that young man was having a rough night and will certainly do better with more experience in the future. I know it's a gamble when ordering shakes, and unfortunately I lost this battle, yet I will test my luck again next time, in the hopes of yet getting the shamrock shake of sweet mintiness to smooth down the salty delicious fries and burgers.
AA
Ali
Feb 19, 2026
1.0
This place needs to do better with their morning updates. Never had an issue the past 5 years until now. Don't think they want to take orders.
NV
natty vargaz
Feb 18, 2026
1.0
Its not the first time I’ve complained about this McDonalds, the older ladies working have bad communication skills , and they always make us wait even when its not busy they have us pull up to the front of the store and wait an additional 5 minutes for our food, ive also gone in the mornings story no different
MP
Mike mtm pools
Feb 6, 2026
1.0
Unfortunately I moved and this is the nearest for morning coffee or to use rewards. The worst staff and food pre of any McDonald I’ve visit. Hard to believe this franchise owner is allowed to operate. Beatriz doesn’t answer calls or computer.. calling corporate to see if they need to reevaluate this local
RH
Rosie Herrera
Feb 5, 2026
2.0
la que es managger’s asistente que riene el
pelo más largo y es de tes morena de que está esta tienda casi todos los días tiene una actitud tan mala cuando lleva las órdenes le dimos las gracias y solo se voltea la cara amargada haciendo caras es una de las peores experiencias que eh tenido en esta tienda es lamentable que sea amable con personas no latinas quiero decir con personas blancas es muy amable quiero decir que es racismo a ellos si les sonríe los atiende bien
así que te han cuidado con esta señora ojalá que le llamen la atención es muy grosera pero esta vez sentí muy ma por qué mis hijos le dieron las gracias y ella no contestaba así que se me hizo muy ma de su parte
What are the operating hours of McDonald's at 9145 E Apache Trail in Mesa, AZ?
McDonald's at 9145 E Apache Trail is open 24 hours every day of the week, from Monday through Sunday.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, this McDonald's has a drive-thru that operates 24/7, open from midnight to 11:59 PM every day.
Can I order McDonald's delivery online from this location?
Yes, you can order delivery online via their delivery URL or through the McDonald's app, with delivery available 24 hours daily.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, regular delivery, same day delivery, and no contact delivery options.
Are there any nearby gas stations close to this McDonald's?
Yes, there are several nearby gas stations including Chevron, Shell, and Sinclair, convenient for fueling up before or after your meal.
What other fast food or dining options are near this McDonald's location?
Nearby dining options include Burger King, Wingstreet for pizza, Luna Street Tacos food trucks, Krispy Krunchy Chicken, Papa Kelsey's Pizza and Subs, and Los Favoritos for Mexican fast food.
Are there any nearby financial services or ATMs near this McDonald's?
Yes, there is a Bank of America ATM, LibertyX Bitcoin ATM, Bitcoin of America ATM, TitleMax Title Loans, Check Into Cash payday loans, and Western Union money transfer services nearby.
Does this McDonald's offer mobile ordering or rewards programs?
Yes, customers can order via the McDonald's app and participate in the MyMcDonald's Rewards program to earn points for free food.
What amenities and services can I expect at this McDonald's location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
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