McDonald's

3.3
2748 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9145 E Apache Trail, Mesa, AZ
85207, United States

Hours

Reviews

3.3
2,748 reviews
5 stars
893
4 stars
516
3 stars
457
2 stars
230
1 star
652

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overcharging.

Service Quality

Service experiences varied widely, with some praising friendly staff while others noted rude attitudes and poor management.

Food Quality

Numerous reviews mentioned cold or stale food, with inconsistent quality across visits.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms.
  • BB
    Becky Batchelor
    1 day ago
    5.0
    Modern, progressive, plenty of help with new digital system. Top McDonald's in my book.
  • PP
    Possum
    Jan 3, 2026
    1.0
    Just a warning to be careful when you order directly from the drive thru and don't be scared to ask questions! It's crazy how every single time I use a gift card (can't use them in the app anymore because McDonald's is dumb) my total ends up being DOUBLE what it would have been in the app. It's so bad that if I am ordering in person I put everything in my cart on the app to confront them with later. This time they put a bunch of extra sandwiches on that I didn't order! It would help if they showed the order on the screen or read it back to you for accuracy, but I'm sure that would take actual effort. I do not give them any money until I know I am only being charged for what I ordered! This has happened at multiple locations now.
  • AR
    Alec Roberts
    Dec 27, 2025
    4.0
    Best service I've ever gotten from them was on Christmas day, they were on lock
  • II
    isabel
    Dec 14, 2025
    1.0
    Tenders are really hard but one really good one .. again I'll just take this lost . Not trying to be a Karen and go back in ... when I call it just rings and rings ... I feed my craving.. good luck to you all
  • DA
    Dom A.
    Dec 14, 2025
    1.0
    Probably the slowest McDonald's I've ever been to. They had 4 cars waiting past the pickup window for orders and they had a full 10 cars in the drive thru

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9145 E Apache Trail in Mesa, AZ?

McDonald's at 9145 E Apache Trail is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, this McDonald's has a drive-thru that operates 24/7, open from midnight to 11:59 PM every day.