Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported receiving cold or stale food, with complaints about incorrect orders and poor food preparation.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, including unclean tables and trash cans.
Slow Service
Customers frequently noted long wait times for their orders, even when the restaurant was not busy.
PP
PERSOP
Jan 5, 2026
4.0
Been coming many years. They build the sandwiches with care. You can still order at the counter. My experience is clean plus bring food to booth. Alway pleasant. Easy parking. Frys are hot.
BJ
Brittany Johnson
Dec 29, 2025
1.0
Walked in to grab a quick bite with my family after a movie at Cinemark. Front cashier lady was rude as all get out. No name tag, but receipt says KS. No customer services skills whatsoever. Receive food and fries are ice cold. Just decided to get my money back. Dining area was dirty and had to clean our own table with napkins and water from the soda machine. Was up charged for a medium drink on a kids meal, when I didn’t ask for a medium.
EA
Emmon Agi
Dec 20, 2025
1.0
Fries were not fresh been sitting for a while. No ice and fountain drinks wasn't refilled coming out like water. Order was wrong and took long. Tables were very dirty and trash cans were full.
SS
Scott Slider
Nov 22, 2025
1.0
You screwed me over on what I paid for and won’t answer the phone …………. You literally shorted me two French fries for my kids meal tried to only give me one kids meal not to mention the childish actions of your crew while I was there . Screaming on the order mic laughing like a bunch a teenage wanna be thugs great going manager will be reaching out to regional super . This is how you put kids meals together really
What are the operating hours for this McDonald's location?
This McDonald's in Mesa, AZ is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open every day from 7:00 AM to 10:00 PM.
Can I order McDonald's food online or through a mobile app?
Yes, you can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, this location serves breakfast, coffee, lunch, dinner, and dessert.
Is this McDonald's wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What services are available at this McDonald's?
The restaurant offers gift cards, mobile offers, mobile ordering, and WiFi services.
Which nearby bank can I visit near McDonald's at 857 N Dobson, Mesa?
You can visit First Convenience Bank or Desert Financial Credit Union near McDonald's for your banking needs.
Are there any supermarkets close to this McDonald's?
Yes, Walmart Mesa - N Dobson Rd, a large supermarket and superstore, is located nearby for your shopping convenience.
What entertainment or services can I find near McDonald's at this location?
Nearby you can find facilities like Redbox rental kiosks for movies, Minute Key for locksmith services, and Walmart Auto Care Centers for automotive needs.