McDonald's

3.7
919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
857 N Dobson, Mesa, AZ
85201, United States

Hours

Reviews

3.7
919 reviews
5 stars
385
4 stars
178
3 stars
156
2 stars
70
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported receiving cold or stale food, with complaints about incorrect orders and poor food preparation.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, including unclean tables and trash cans.

Slow Service

Customers frequently noted long wait times for their orders, even when the restaurant was not busy.
  • PP
    PERSOP
    Jan 5, 2026
    4.0
    Been coming many years. They build the sandwiches with care. You can still order at the counter. My experience is clean plus bring food to booth. Alway pleasant. Easy parking. Frys are hot.
  • BJ
    Brittany Johnson
    Dec 29, 2025
    1.0
    Walked in to grab a quick bite with my family after a movie at Cinemark. Front cashier lady was rude as all get out. No name tag, but receipt says KS. No customer services skills whatsoever. Receive food and fries are ice cold. Just decided to get my money back. Dining area was dirty and had to clean our own table with napkins and water from the soda machine. Was up charged for a medium drink on a kids meal, when I didn’t ask for a medium.
  • EA
    Emmon Agi
    Dec 20, 2025
    1.0
    Fries were not fresh been sitting for a while. No ice and fountain drinks wasn't refilled coming out like water. Order was wrong and took long. Tables were very dirty and trash cans were full.
  • SS
    Scott Slider
    Nov 22, 2025
    1.0
    You screwed me over on what I paid for and won’t answer the phone …………. You literally shorted me two French fries for my kids meal tried to only give me one kids meal not to mention the childish actions of your crew while I was there . Screaming on the order mic laughing like a bunch a teenage wanna be thugs great going manager will be reaching out to regional super . This is how you put kids meals together really
  • NG
    naga vinod gutha
    Oct 26, 2025
    1.0
    worst customer service ever

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Mesa, AZ is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open every day from 7:00 AM to 10:00 PM.