Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
353 reviews
5 stars
131
4 stars
45
3 stars
46
2 stars
24
1 star
107
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
While some employees received praise for their friendliness, others were described as rude or unhelpful, indicating inconsistency in service quality.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, with dirty tables and unsanitary conditions being a common complaint.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, with some reporting orders taking excessively long to fulfill.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared food.
- EEElexium5 days ago1.0I came in to a manager yelling "come on kitchen" and bossing everyone around, not in a managing way but almost like a egotistical "I'm the manager I tell you what to do" way, I barely even had a wait for my food and it was good, kitchen was fast, but the manager was screaming loudly "MOVE, COME ON SARAH" the whole time i could hear it across the store. Staff was great besides the manager on shift (11 30 on Wednesday November 19th 2025)
- PPPERSOP6 days ago3.0Average McDonalds that has been remodeled many times. It has been there for decades. I greatly preferred it in the past.
- VVVeronicaNov 16, 20255.0Very clean and friendly staff- the staff were very accommodating for breakfast items. Thanks
- AAAceNov 14, 20252.0Employee who was in her 40s randomly came up and gave a mean speech talking about how we need to respect the community and stuff, all because I was sitting on the table just quietly talking to my friends
- CCChrisNov 11, 20251.0Double check your order because they will always mess it up.
Frequently Asked Questions About McDonald's
What are the regular in-restaurant hours for McDonald's at 1948 East McKellips Road, Mesa?
McDonald's is open from 5:00 AM to 10:00 PM every day of the week at the Mesa location.
What are the drive-through hours at the McDonald's in Mesa?
The drive-through is available daily from 5:00 AM to 1:00 AM at the Mesa McDonald's.
When can I order delivery from this McDonald's location?
Delivery service is available from 5:30 AM until 12:30 AM every day.
How can I place an order online for pickup or delivery from this McDonald's?
You can place an order online at https://mcdonalds.smart.link/8yxh9x028 or use the McDonald's mobile app on iOS or Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's in Mesa offer services like WiFi and mobile ordering?
Yes, this location provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is this McDonald's location wheelchair accessible?
Yes, it has accessible entrances, seating, and restrooms, including unisex and wheelchair-accessible facilities.
Are there nearby hospitals or urgent care centers around McDonald's at 1948 East McKellips Road?
Yes, Banner Health emergency room and Banner Urgent Care clinic are nearby, useful for medical needs near the restaurant.
What fitness or activity centers are near this McDonald's?
Precision Mixed Martial Arts and Anytime Fitness Gym in Mesa are close by for customers interested in sports or fitness before or after dining.
Can I visit other dining options near this McDonald's?
Yes, customers can also visit Blue 32 Sports Grill, Serrano's Mexican Food, and Arby's which are nearby for varied meal choices.