McDonald's

3.1
509 reviews
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Business Details

1328 S Signal Bute Rd, Mesa, AZ
85209, United States
(480) 597-3718
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1328 S Signal Bute Rd, Mesa, AZ
85209, United States

Hours

Reviews

3.1
509 reviews
5 stars
170
4 stars
82
3 stars
58
2 stars
28
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and concerns about freshness.

Customer Experience

Several reviews highlighted poor customer service, including rude staff and lack of accountability for mistakes.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Ordering Process

Many customers expressed dissatisfaction with the self-service kiosks and the lack of traditional counter service.
  • RE
    Reginald “R36613” Estrada
    Dec 26, 2025
    5.0
    Late Christmas eve the staff was working fast and accurately.
  • MR
    michaelandalmeda roof
    Dec 10, 2025
    1.0
    This place will eventually get someone sick. Then they’ll hire a manager that actually cares about food returns. It will be to late! Kayden (if that the managers name) is the worst! He has no clue regarding customer service. Please be careful eating from this place. I purchased this at 6:00 AM. No excuse for meat to look like it was cooked last night. The patty was very dry and super thin. This is not fresh people. Nobody deserves to contribute money to this place and receive expired food in exchange.This is the second breakfast sandwich brought back within 3 minutes.
  • SM
    Steve Martin
    Dec 7, 2025
    2.0
    If you want to eat inside you have to do your own ordering I didn't go there to work I went there to eat!!! I had to go thru the drive thru
  • DP
    Dale Pratt
    Dec 3, 2025
    1.0
    Went there for breakfast 12/3/2025 and we ordered a bacon bagel and a breakfast platter, we picked up at the second window and they read the order back to us… fine . We went around the corner and opened the order. first of all no utensils, no salt, napkins, butter, etc. had to eat with my fingers. 2nd of all the eggs on both was unidentifiable, looked like square squishy sponges , definitely 3d printed,bioengineered something even had what appeared to be coated in plastic ? ….. disgusting! No more McDonald’s for us !
  • KN
    Kevin Nguyen
    Dec 1, 2025
    1.0
    How the hell are you still making my order when I ordered in the app beforehand. I got to the counter and no one came up to the counter to inquire about my order and I literally waited 15 minutes for an order that I placed 10 minutes ago. Literally almost half an hour for a stupid mcgriddle and a coffee. Not to mention when I opened it there was Literally a small group of ants in the bag. You should be reported and retrained because that was the most nastiest experience I have ever had.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1328 S Signal Bute Rd, Mesa, AZ?

McDonald's at 1328 S Signal Bute Rd, Mesa, AZ is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service open 24/7.