McDonald's

3.1
497 reviews
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Business Details

1328 S Signal Bute Rd, Mesa, AZ
85209, United States
(480) 597-3718
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1328 S Signal Bute Rd, Mesa, AZ
85209, United States

Hours

Reviews

3.1
497 reviews
5 stars
167
4 stars
79
3 stars
57
2 stars
27
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Several reviews mentioned issues with food quality, including cold or burnt items, and even concerns about food safety.

Location Confusion

Multiple customers noted that the location was incorrectly listed or did not exist, leading to wasted trips.

Cleanliness

Customers expressed dissatisfaction with the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with certain menu items.
  • JB
    Jess Bock
    Nov 8, 2025
    2.0
    Had to pull around to wait for my food that was cold when I got it. The kids meal didn’t include a toy. My ranch snack wraps had no ranch in them.
  • TS
    Tara stark
    Nov 6, 2025
    1.0
    Got home and all the fries where old and gross 8 orders spent $60 dollars
  • DG
    D Gibson
    Nov 4, 2025
    3.0
    Ok
  • DM
    Daniel Morales
    Oct 23, 2025
    1.0
    If you place an order. It should be filled. I ordered breakfast before the deadline. They accepted the order and charged my debit card. I went all the way across yownvand they cancelled my order while i am arriving. Made me waste my time and fuel. If they accept the order. They should your order and fill it. I am not ordering breakfast again. Thank you for nothing mcdonalds
  • MM
    Marianna Muruato
    Oct 10, 2025
    1.0
    I can’t believe how rude and disrespectful. The people who work there are. All I did was ask for extra sauce and she argued with me about giving me extra sauce and then called me annoying? How is that even allowed? And what’s even better is her manager was standing right next to her when she did so. And nothing was done. This location is the worst. I’ve seen managers roll their eyes. Their associates roll their eyes at a customer and wear headphones and not listen to what the customer is asking. Why is this behavior acceptable and allowed?
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1328 S Signal Bute Rd, Mesa, AZ?

McDonald's at 1328 S Signal Bute Rd, Mesa, AZ is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service open 24/7.