Kokobelli Bagel Cafe

Reviews

• GA

  Gloria Ayala

  5 days ago
  5.0
  Loved my first experience at Kokobelli! The staff were super friendly and the Sonoran Bagel and mango smoothie were delish! Great way to start my Saturday. Will be back!
• JO

  Justin O'Dell

  5 days ago
  5.0
  First time going there and I gotta say, will go again. It’s worth the drive from where I am. The staff are great and the food was delicious. It was very busy when I got there and I understand why
• RT

  Rebecca Thompson

  Feb 19, 2026
  1.0
  I came into your shop at approximately 8:30 in the morning and ordered a bagel toasted with butter. Yes you were busy however it took me over 20 minutes to get the bagel. The bagel I got was not toasted it was not the bagel I ordered and very little butter. I feel that it's chaotic and not a well organized place. Orders are not completed efficiently or correctly. There's no pride in what you are giving to your customers.
• FB

  Felipe Bajo

  Feb 13, 2026
  3.0
  I got the Sonoran bagel and i didn't like it, it didn't say it had sour cream but it tasted like a heavy amount of sour cream instead of cream cheese. I spit it out the first bite and didn't eat sadly (I really don't like sour cream). My wife got sunrise delight bagel and she liked it but said the "scrambled" eggs tasted fake and it looked like a pattie of eggs. The workers were great and the place looks great.
• MC

  Makaela Calligan

  Jan 24, 2026
  1.0
  I have been a regular customer here for a long time and often come in weekly or order through the Kokobelli app and DoorDash because I genuinely love this bagel shop. That is why this experience was so disappointing. Over the past few weeks I have had repeated issues with online orders not going through correctly. I have called the store before regarding app errors and even waited hours for a DoorDash order only to find out the iPad was broken. I understand that technical issues happen which is why I was not upset and was only confused. Yesterday morning my order was placed around 8:45 am and picked up around 9:00 am. Once again my sandwich was made incorrectly despite modifications I have requested multiple times in the app. I waited in line to politely explain that the changes were not showing up and that this has now happened twice. Instead of being heard I was cut off mid sentence multiple times and spoken about loudly to a manager within earshot which was embarrassing. I was repeatedly talked over while trying to explain the issue. I was not rude I did not raise my voice and I was even willing to pay for a replacement sandwich. Despite that I was met with irritation defensiveness and eventually stonewalling. The interaction ended with the staff member turning away from me mid conversation and helping the next customer while I stood there in a silent line of people. I left in tears and did not even eat the food. I work in customer service myself and understand how busy mornings can be but I would never speak to a customer this way. Mistakes happen but how they are handled matters more. I am deeply disappointed especially as someone who has supported this business for a long time. Unless there are changes I will not be returning.

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