Jimmy John's

3.5

258 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1229 S Power Rd, Mesa, AZ

85206, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.5

258 reviews

5 stars

111

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Mixed reviews on customer service; some praised individual employees while others reported rude or unhelpful staff.

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Inconsistent food quality; some customers enjoyed the sandwiches while others found them lacking in ingredients or freshness.

Numerous reports of slow or failed deliveries, with some customers receiving their orders late or not at all.

Concerns raised about cleanliness, including reports of unsanitary conditions and cross-contamination.

JG
J.L. Graff
4 days ago
1.0
Just ordered two subs and there was a single slice of turkey folded over on each sub. We spent $12.99 a sub for a slice of turkey with loads of lettuce. Ridiculous! Order #139. Will never waste my money here again.
TT
TACO
Dec 29, 2025
1.0
ALWAYS missing stuff
LA
Lacee Alatorre
Nov 23, 2025
5.0
I first want to thank Gerard for his amazing customer service and great positive attitude. He was quick and professional. He made our sandwiches perfectly and I can’t thank him enough for the quality of his service. I could tell he truly cared about our experience. Thank you Gerard!
AA
Amina Abboushi
Nov 11, 2025
1.0
Don’t go here if you care about cross contamination. Apparently changing gloves between certain products is a big deal
TS
Tom Sjolseth
Aug 28, 2025
5.0
This is a great sandwich shop with good, clean, friendly employees.