Jimmy John's

3.6
467 reviews

About

Sandwich Restaurant

Location

Jimmy John's
68 E Main St, Mesa, AZ
85201, United States

Hours

Reviews

3.6
467 reviews
5 stars
215
4 stars
68
3 stars
51
2 stars
26
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.

Food Quality

Several customers reported dissatisfaction with the quality and quantity of food, particularly sandwiches being poorly made or lacking ingredients.

Speed of Service

While some customers praised the speed of service, many others experienced delays and issues with orders, including incorrect items and long wait times.

Pricing

Many reviews noted that the prices were considered high for the quality and quantity of food received.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others had mixed feelings about the overall atmosphere.
  • RR
    Ryan Reilly
    Dec 11, 2025
    1.0
    Lobby hours state it closes at eight, pulled up at 7:40, employee saw us walking up, hurried and turned off the lights and locked the doors.
  • KG
    Kirsty Guevara
    Dec 8, 2025
    1.0
    1st time here..service was absolutely horrible. Whoever was working cashier and the partner...was totally rude...ruined our experience and we will not be returning..can't stand kids with no manners and bad attitudes..this was 12/8/23 at 1230 noon....all over a simple request...
  • YK
    Yeasmin Kenawy
    Nov 27, 2025
    5.0
    Everything was satisfactory. The staff were approachable and helpful. I might come back.
  • MG
    Markus Gregg
    Sep 6, 2025
    2.0
    This one’s just for Angelina. Work on the customer service
  • CM
    charles M
    Aug 9, 2025
    5.0
    Nice workers good food fast service