Mixed reviews on food quality, with some customers praising the taste while others complained about blandness and insufficient ingredients.
Pricing Concerns
Many customers found the prices to be too high for the quality and quantity of food received.
Cleanliness and Environment
Positive feedback on cleanliness and a welcoming atmosphere at the location.
Delivery Problems
Numerous complaints about delivery delays and issues with order accuracy.
NM
Nicole Martin
4 days ago
1.0
Jimmy John's is ILLEGALLY representing their tip amounts. My total was $23.60 and they presented $4.99 as the tip amount for 15%. Incorrect - 15% of $23.60 is only $3.54. I even calculated my original amount of $26.87 thinking the recommended 15% tip of $4.99 was based on the original price before my rewards points. Nope! 15% of that is $4.03. !!! To be clear, I have ordered from here MULTIPLE times before and have NEVER had an issue with the store, employees, or food. My issue is with JJ unlawfully and illegally scamming people out of money through incorrect tip suggestions!
JZ
Jerry Zink
Dec 29, 2025
5.0
Fast and Good.
GR
Gilbert Ramos
Dec 19, 2025
1.0
Corporate policy clearly trumps hungry people here. Procedures come first, compassion comes last.
I’m genuinely disappointed. From what I’ve seen, Jimmy John’s does very little to directly support people in the community who are actively struggling with hunger. There seems to be little flexibility or willingness to help locally, even when food could otherwise go to waste.
To the public, it feels less like genuine community care and more like a rigid, brand-first operation that prioritizes rules over real human need. While corporate giving and partnerships may exist on paper, meaningful impact is made through direct, transparent action at the local level.
Community support shouldn’t feel calculated or distant. Real compassion is shown in everyday decisions, not just corporate statements.
JA
Jes Everage - Allen
Sep 27, 2025
2.0
Go in,store is dead. Its 5 minutes before my order is taken, lady says sorry for the wait. I guess the guy was in training so hes trying to do phone orders , plus internet orders. Instead of the lady helping him, she's washing dishes. I waited 20 minutes. Thank goodness im patient
GT
Geoff Tan
Aug 31, 2025
2.0
Asked for sandwich to be made without mayonnaise but mayonnaise was still added