Jimmy John's

3.5
295 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1730 W Southern Ave, Mesa, AZ
85202, United States

Hours

Reviews

3.5
295 reviews
5 stars
114
4 stars
62
3 stars
37
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Quality Concerns

Many reviews mentioned dissatisfaction with the quality and portion sizes of the sandwiches, including complaints about missing ingredients and hard bread.

Pricing Complaints

Several customers expressed frustration over high prices relative to the quality and portion sizes of the food.

Inconsistent Hours

Multiple reviews noted that the restaurant often closed earlier than advertised, leading to customer inconvenience.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and friendly service at certain locations.
  • VW
    Victoria Work
    2 days ago
    1.0
    My bread was hard as a crouton will not be going back
  • GM
    Gary M
    Dec 31, 2025
    5.0
    Very tasty sandwich and friendly staff
  • AD
    Angela Davis
    Nov 13, 2025
    1.0
    Ummmm whats this
  • JL
    Joseph L
    Sep 25, 2025
    3.0
    Sub OK. Needs more meat though. Otherwise, feels like you just eating bread. The bread is fresh. Prices somewhat higher than competitors. Also beware. I wasn't told there was an additional charge for cheese! So I had them remove. Check your receipt!
  • JB
    Jacob Butler
    Aug 1, 2025
    5.0
    Quick Quality Didn't mess up the order like Ceeba hut