Food Quality
Customers reported inconsistent food quality, with issues such as stale or undercooked bread, missing ingredients, and overall dissatisfaction with portion sizes.
Customer Service
While some staff were praised for being friendly and helpful, there were numerous complaints about rude service, order mistakes, and unprofessional behavior from management.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions and health code violations, such as food being handled improperly.
Pricing
Many customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of poor value.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders taking over an hour and others being incorrect or incomplete.