Five Guys

4.2
883 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1902 South Val Vista Drive in Mesa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1902 South Val Vista Drive, Mesa, AZ
85204, United States

Hours

Reviews

4.2
883 reviews
5 stars
506
4 stars
190
3 stars
94
2 stars
28
1 star
65

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers expressed dissatisfaction with the high prices of burgers and fries, feeling they do not match the quality.

Food Quality

While some reviews praised the burgers and fries, others reported issues with food preparation, including raw burgers and soggy buns.

Service

Customer service experiences varied, with some praising friendly staff while others reported order mistakes and poor management responses.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
  • TB
    Thomas Burch
    Dec 20, 2025
    1.0
    So Shrinkflation has hit Five Guys. I have not been here in several months, I went today,December 20,2025 at lunchtime. I bought a burger, it is still very pricey for a burger, but now the beef patties are smaller than the bun. I had two patties and moved them around to fill the bread. My wife and mother had the single patty and the bun was bigger the whole way around the hamburger. I wish I had thought to take a photo. It reminds me of the where's the beef ad many years ago. It was not quite that bad, but very close. Five guys needs to do better. The small Frys was still good, lots of frys in the bag. I personally would rather have the burger patty fill up the whole sandwich and pay more than what I had today. Five Guys Lost a customer today, at least for now. The service was great as always, restaurant was clean. That burger was definitely not worth the price. 😭
  • JH
    Jameson Hunter
    Dec 16, 2025
    3.0
    So pricey 😞
  • AT
    Ant Costa (T.C.)
    Dec 12, 2025
    1.0
    Spent $20 for a burger and small fry. I purposefully ordered it without any liquids (Ketchup, mustard, etc.) so it wouldn't be a hot mess when I got home (5 mins away), well that didn't work. I unwrapped the burger and the entire top bun was soak and wet!! Taking a bite was like having a burger on raw dough, which was disgusting. This was my "give them another chance" visit as the last visit to 5 guys wasn't much better... What a shame and a waste of $20, right at a time in this world when wasting money is NOT want you want to do!
  • DK
    Daryl Kraetsch
    Dec 9, 2025
    4.0
    Would have given 5 stars if the got my order correct, asked for extra salt on my frys (not on my son's) but they just threw them all together and asked for extra mustard, got none.
  • MM
    MR'T
    Nov 26, 2025
    5.0
    Okay this place is great and the manager is on point I got the wrong order on accident and he made it right make sure that we had everything we needed and the food was smoking hot and the fries were on point I will definitely come back due to this manager doing the right thing and taking care of his clients thanks for the good experience and good food

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.