Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1902 South Val Vista Drive in Mesa is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
877 reviews
5 stars
505
4 stars
189
3 stars
93
2 stars
28
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they are delicious and well-prepared, although some experienced issues with overcooked fries or incorrect orders.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost does not match the value of the food.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude management and poor handling of order issues.
Cleanliness Issues
Several reviews mentioned cleanliness problems in the restaurant, including dirty tables and a generally unkempt environment.
Order Accuracy
Multiple customers reported issues with order accuracy, including receiving the wrong items or incomplete orders.
- MBMichael Paul BinghamOct 21, 20251.0So I come here occasionally because I like their fries I got Cajun fry large Cajun fry and over the years it’s gone from like five dollars all the way up to 860 right now out the door almost $10. I still don’t understand how french fries are $10. I think we’ve gotten an accepted a ridiculousness of this as a society. All the excuses about Covid and supply chain are gone now, but the pricing is still there. I really wish somebody would just give a damn and stop ripping us off slowly dollar at a time sign paying for peanuts. This is why I love Candy answers that five guys and those guys give below is what they Answer the same answer everybody’s gonna give “ Dear Michael Bingham; Our pricing is based on product cost of goods and bringing the best quality to our customers. Thank you for contacting Five Guys! Kind Regards, Five Guys
- BWBetty Lee WeaverOct 15, 20254.0Order food to go Bag fell apart from all the grease.
- CCCindy CarneySep 21, 20251.0First entered business and was asked if I would be ordering a double or a single I replied single. I ordered a cheeseburger. WhenI got my order it was a double. I took it back to the counter I said I did not order a double they said when you order a cheeseburger you get a double. Now good customer service would have said. Let’s make it right and served me a single. The burger was so big I could not get my mouth on it. I ended up throwing it in the garbage. Not empress with this place. Don’t think I’ll be back 😞
- JFJames FredsworthSep 21, 20251.0The manager is so rude
- DWDaniel WehbeSep 21, 20251.0They messed up my order, so I didn’t get to have my dinner because I threw my food away so they could refund me. But after the manager tried to help me, the HIGHER up manager (a young kid) stepped in and declined to refund it fully. They were only willing to refund The worst part is this isn’t the first time they’ve messed up my order at this location. Both times were recent. What can you do..
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1902 South Val Vista Drive accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Mesa?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services from 11:00 AM to 9:30 PM every day.
How can I place an order online for Five Guys in Mesa?
You can place your order online at https://order.fiveguys.com/location/dana-park/menu or through the Five Guys mobile app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any gluten-free options at Five Guys?
While buns and certain condiments contain gluten, sandwiches like burgers and veggie options are available without a bun via wrap or bowl. Be aware of possible cross-contamination.
What specialties does Five Guys offer at the Mesa location?
Five Guys specializes in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Which nearby restaurants could I visit before or after dining at Five Guys?
Nearby dining options include Rumbi Island Grill (Hawaiian cuisine), Pei Wei Asian Kitchen (Asian cuisine), MAD Greens (vegetarian), Smoothie King, Cold Stone Creamery, Jersey Mike's Subs, BurgerFi, Lucky Lou's American Kitchen, Original ChopShop, The Good Egg, California Pizza Kitchen, Streets of New York, Daphne's Greek Cafe, and First Watch - Val Vista (breakfast and brunch).
Are there convenient nearby places such as banks or shipping centers to visit along with Five Guys?
Yes, nearby you can find Chase Bank, Chase ATM, and FedEx Office Print & Ship Center for your banking and shipping needs.
What nearby stores or services can customers explore while visiting Five Guys?
Customers can check out mobile phone stores like AT&T Store and T-Mobile for Business, fitness options at StretchLab, and personal care at Valley Nail & Spa and Sport Clips Haircuts of South Mesa.