Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mesa,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,217 reviews
5 stars
607
4 stars
263
3 stars
173
2 stars
70
1 star
104
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and tables.
Food Quality
While some enjoyed the food, others experienced issues with portion sizes, overcooked items, and inconsistent quality.
Service Issues
Customers frequently mentioned poor service, including long wait times, incorrect orders, and unhelpful staff.
Pricing Concerns
Several reviews highlighted dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Despite the negatives, many customers praised the taste of the food and the friendliness of some staff members.
- JJJahazielOct 27, 20251.0Restaurant was dirty.
- EGEvette GonzalesOct 1, 20251.0I waited to be served while the workers were talking in the back, The cook you’ve been trying to get the girls attention and she told him to wait. The food is really good however, the children look like he was sitting for some time. I went back to ask for another one and one of the girls looked at me with an evil look as if she was the one paying for it.
- TDTina DSep 30, 20252.0Food was typical for El Pollo Loco. I was dissatisfied with how disgusting the facility looked. The floor was nasty, ask the tables were dirty. I had to ask twice to get someone to clean off a table to we had somewhere to eat. The biggest disappointment was the fact that despite this place used to have salsa buffet, they charged .59 cents for every single itty bitty cup of salsa when ordering food. None was supplied with the order. If you want salsa you're paying for it.
- MCMary CharleySep 15, 20255.0My daughter favorite place ..great salads
- JLJoseph LSep 7, 20254.0OK chicken. Broiled. Tastes good. A bit pricey tho
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Mesa, AZ?
El Pollo Loco in Mesa, AZ is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customers in the Mesa area.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is it possible to order food online from El Pollo Loco?
Yes, customers can order food online through the El Pollo Loco app or via their official website.
Does El Pollo Loco have drive-through service available?
Yes, this location offers a drive-through service for convenient pickup.
What is the address and contact number of El Pollo Loco in Mesa?
The address is 1036 S Country Club Dr, Mesa, AZ 85210. The main phone number is +1 480-668-6073.
What kind of food does El Pollo Loco serve?
El Pollo Loco specializes in fresh, authentic Mexican cuisine featuring fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
Which notable places are near El Pollo Loco that customers might visit?
Nearby places to El Pollo Loco include Cycle Gear Mesa for motorcycle gear, El Taco Tote for more Mexican food options, and Sizzler for steak and seafood dining.
How can visiting El Taco Tote near El Pollo Loco enhance my dining experience?
If you want to explore more Mexican cuisine, El Taco Tote is nearby, offering additional authentic Mexican dishes, perfect for a culinary outing in the area.
Are there any automotive services near El Pollo Loco for vehicle needs while visiting?
Yes, nearby automotive services include Trucks and Imports, AZ Luxury Motorsport, and Redd's Automotive, providing options for car repairs and parts while you're in the area.