Brand Certified
El Pollo Loco
4.1(1621 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
1715 S Power Rd, Mesa, AZ
85206, United States
Certified by El Pollo Loco • Feb 22, 2026
(480) 218-1116
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/az/mesa/1715-s-power-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mesa,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
1,621 reviews
5 stars
852
4 stars
382
3 stars
163
2 stars
89
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and flavor of the food, particularly the chicken, though there were complaints about dryness and small portions.
Customer Service
While many reviews highlighted friendly and efficient staff, there were notable instances of poor service, especially during late hours and issues with order accuracy.
Cleanliness
The restaurant was generally reported as clean, but some customers noted areas for improvement, particularly in the dining area and bathrooms.
Value for Money
Several customers expressed concerns about pricing relative to portion sizes, with some feeling that the food was overpriced for what they received.
- AAAdam AcunaFeb 16, 20263.0She gave a dr pepper instead an horchata right in front of me
- RTRaymond TylerFeb 13, 20262.0Normally it's pretty good. But, this time they were out of chicken, so they said at 1st, but when we got to the window. They had the last two peices of dark meat. So, we ordered that w/my salad. Big mistake. The chicken was so dry I threw it away and the salad was old and wilted. My wife was not pleased with her food either. It will be awhile before we eat there again.
- MAMr. AmajorJan 23, 20265.0First time at this location in Mesa, Arizona. The restaurant was very clean, quiet and efficient. The staff was very friendly, professional, and knowledgeable of the menu and specials. The food was very fresh, hot and delicious! I would definitely recommend El Pollo Loco for a fresh, hot, delicious and healthy meal.
- DRD RobersonDec 31, 20252.0El Pollo Loco has changed the packaging for carryout, which allows the pinto bean juice to run into the chicken tray. I have ended up with soggy chicken the last three times I have been there. If they don’t fix their packaging to prevent this, they will have lost me as a customer. And I have always loved their chicken and beans but not combined in one dish/bowl!!!
- SDSharon Dalton-SlaytonDec 26, 20253.0Don't go right before closing time... what you order ends up resembling what used to be chicken at one point throughout the day/ night... what you get in your order is more or less compared to the turkey that the Griswalds have for Christmas Dinner in National Lampoons Christmas Vacation
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours for El Pollo Loco in Mesa, AZ?
El Pollo Loco in Mesa, AZ is open Monday to Thursday and Sunday from 9:30 AM to 10:00 PM, and on Friday and Saturday from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customers.
Can I order food from El Pollo Loco online or via an app?
Yes, you can order online through their website or via the El Pollo Loco app available on the Apple App Store.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment options.
Where is El Pollo Loco located in Mesa, Arizona?
El Pollo Loco is located at 1715 S Power Rd, Mesa, AZ 85206, United States.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco serves Mexican cuisine, specializing in fire-grilled chicken and handmade salsas and guacamole.
Is there a drive-through available at El Pollo Loco?
Yes, El Pollo Loco features a drive-through for convenient service.
What nearby fast food restaurants can I visit around El Pollo Loco?
Nearby fast food options include Burger King and McDonald's, both within close proximity for alternative dining choices.
If I'm visiting The Home Depot near El Pollo Loco, can I easily grab a meal at El Pollo Loco?
Yes, El Pollo Loco is located near The Home Depot, making it convenient to stop by for a fresh meal before or after your home improvement shopping.
Are there any healthcare facilities near El Pollo Loco if I need medical services?
Yes, several healthcare centers such as Infinite Healing Center, Cigna Medical Group, and HonorHealth Urgent Care are nearby for your medical needs.
Brand Certified Facts from El Pollo Loco
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