Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
2,152 reviews
5 stars
1,728
4 stars
224
3 stars
94
2 stars
36
1 star
70
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Customers frequently praised the coffee, noting it as delicious and a favorite.
Service Issues
Many reviews highlighted poor customer service, including slow service, incorrect orders, and rude staff.
Staff Friendliness
Despite service issues, several customers appreciated the friendliness and support of the staff during their visits.
Long Wait Times
Numerous customers reported excessively long wait times, even for mobile orders, which detracted from their overall experience.
Inconsistent Experience
Feedback indicated a decline in quality and service consistency, with some customers expressing disappointment compared to previous visits.
- DLDanielle L'HeureuxNov 16, 20255.0Kayla was amazing!! so kind and patient just the best experience . Also she had suggested the best drinks love them both and will most definitely be back!
- JHJeff HarrisOct 25, 20255.0Great coffee
- VPVera PerezOct 4, 20255.0Dutch Bros has the best coffee and chai tea, there’s 2 almost 2 blocks away from each other I have always gone to the one on Mckellips and Gilbert the staff is so friendly and nice they greet you as if they have known you for years. For some reason they always have new employees at the other location on Mckellips and the coffee and chai tea is not the same , the tea was luke warm and the golden eagle had no coffee flavor I don’t know if it’s the employees or the recipe .
- AEAshlee EdieOct 4, 20255.0I stopped here tonight on my way to visit my dad who is on hospice and actively dying. The man who took my order asked me what my plans were and I told him. The whole staff gave their condolences but also just truly made me feel like they cared. It was such a raw human moment and I will forever be grateful to the perfect strangers who made me feel better even if it was for a brief moment.
- BHbaylee higginbottomSep 26, 20251.0I am an avid Dutch drinker. I love the coffee I get here and have been drinking it for years. But I doubt I will return to this stand. The coffee tasted burnt and disgusting and the pastry I got was disgusting. When I asked why the pastry was different than the one I normally get. The response was well are you from the aj area cause we have different pastries. I was like no? Apparently they can’t warm anything. She also said well do you go to a different location with food? How am I supposed to know that the locations have different items???I threw both things in the garbage I just now know not to go back to this one. I also wasn’t impressed with the service of the people working either. Very disappointing experience.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours for Dutch Bros Coffee at 1960 E. McKellips Rd.?
Dutch Bros Coffee at 1960 E. McKellips Rd. is open from 5:30 AM to 10:00 PM Sunday through Thursday, and from 5:30 AM to 11:00 PM on Friday and Saturday.
Does this Dutch Bros Coffee location offer delivery or curbside pickup?
This location offers curbside pickup but does not provide delivery services.
What types of payment does Dutch Bros Coffee accept at this location?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Please check with the local shop for acceptance of personal checks.
Can I order Dutch Bros drinks ahead through their app?
Yes, you can order ahead and customize your drink using the Dutch Bros app. For creative or cold pour orders, ordering at the shop is recommended for the best preparation.
Do Dutch Bros locations provide free birthday drinks?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Let your broista know if you don't have the app.
What sugar-free and caffeine-free drink options are available at Dutch Bros?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry. For caffeine-free drinks, classic espresso drinks can be made with decaf espresso, and options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are available.
Are there nearby gyms where I can work out before or after grabbing coffee?
Yes, Anytime Fitness Gym: Mesa and EōS Fitness are close by, making it convenient to visit Dutch Bros Coffee for a refreshing drink before or after your workout.
Which nearby restaurants could I visit to grab a meal in the same area?
Nearby dining options include Serrano's Mexican Food, McDonald's, Arby's, Blue 32 Sports Grill North Mesa, Blue 32 Sports Grill, and Rice Garden for a variety of food choices.
What nearby services and amenities might be helpful when visiting Dutch Bros Coffee?
Nearby services include Chase Bank and Chase ATM for financial needs, Shell and Circle K for convenience and fuel, and Abbott Eye Care for optometry services.
Are there any nearby attractions or retail locations close to the Dutch Bros Coffee at 1960 E. McKellips Rd.?
Yes, Red Mountain Gateway shopping center is nearby, offering various retail options for visitors to explore before or after enjoying a coffee at Dutch Bros.