Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Inconsistency
Several reviews mentioned inconsistent drink quality and order accuracy, with some customers frequently receiving incorrect or poorly made drinks.
Wait Times
Customers reported long wait times, especially during busy hours, and issues with the drive-thru service not following order of arrival.
Overall Experience
While many customers love the atmosphere and coffee, there are significant complaints about service quality and drink preparation at this location.
JK
Jessica Kern
Feb 19, 2026
1.0
I stopped here on a Saturday morning for order pickup and it took forever. At least 20 mins past pick up time. Watched the 2 people prepping drinks for the walk up line. The boy looked like he was being trained by the older woman and he would scratch his face and hair over the ice under the counter. I almost asked to have my order canceled but I had waited too long. Will not return to this location.
RL
Rachel Lee
Feb 12, 2026
1.0
You’ll spend at least 30 minutes waiting, coffee is burnt
BS
Brooklyn Slade
Feb 1, 2026
5.0
Was here today and had the best experience McKyla made my drink and served me, she was amazing and outgoing!! Hope to see her next time!!!
MN
Mike Newhard
Jan 18, 2026
1.0
Had my first bad experience at this location. Person didn't listen when we made our order. 30 seconds later they asked again, " What type of drink did you want?"
Then, while waiting for our order with my 5 and 9 year old, employees were cursing at each other inside saying the F word multiple times in front of my kids. I said before I left...It's inappropriate to talk like that at work, specially when i have kids in my car.
Thought Dutch Bros was different, friendly, energetic, customer service oriented.
I think they are a JOKE!
NEVER going back to this location.
Hopefully someone manages them soon....
AA
avery
Jan 11, 2026
1.0
We arrived at 10:40PM on January 10th and waited in line for our turn. There were three cars in front us and mind you, they took took forever to serve those three cars in front of us. No sense of urgency to take care of the people they were helping. We were the last car in line and by the time we got to the window, Mikyla, or whatever her name is, the girl with brown hair that was up in bun and glasses, rudely locked the window after seeing we had pulled up and acted like we were an inconvenience. It was 10:59 by the time we got to the window since they were working at a snails pace. She said they were closed and they had already put everything up. Again, it was 10:59 and the car in front of us just drove away so there's no way they would have put everything away and closed their stations down like she said. I've worked in customer service and food and from my previous experience working in this industry, we serve everyone that's in line and then we close. Mikyla was very unprofessional and had no good excuse when I mentioned it was 10:59. Kept stuttering her words like an incompetent person and just said they're closed. She probably shouldn't be working in food if this is her attitude towards paying customers and terrible face of your company working in the drive-thru. You guys make drinks and not meals. It's not that hard and it doesn't take that long. I will never go to this location again and I will let everyone I know to refrain from going to this location unless you want a very unpleasant experience. Very unpleasant workers and from reading others reviews, it doesn't seem to be an isolated incident. Do better
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 1448 S Crismon Rd., Mesa, AZ?
The location is open Monday through Thursday and Sunday from 5 AM to 10 PM, and Friday and Saturday from 5 AM to 11 PM.
Does Dutch Bros Coffee offer curbside pickup or delivery?
They offer curbside pickup but do not provide delivery services.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about personal check acceptance.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are happy to customize any drink to your liking.
How do I earn rewards points at Dutch Bros Coffee?
You earn 3 points for every dollar spent at the shop, with no limit on the total points you can accumulate.
Is there an age requirement to work at Dutch Bros Coffee?
The minimum age requirement company-wide is 16, but some locations may have additional local age requirements. Check with your local broistas for details.
Where can I find the menu to see all available drinks and flavors?
You can view the full menu at https://go.dutchbros.link/2rNJqFoyDOb.
Are there nearby food options near the Dutch Bros Coffee at 1448 S Crismon Rd.?
Yes, nearby restaurants include eegee's, Popeyes Louisiana Kitchen, Jack in the Box, Culver's, and Mesa Az Crimson. You can grab a meal there before or after your coffee visit.
What nearby automotive services are available around Dutch Bros Coffee?
Nearby automotive services include Fletcher's Tire and Auto Service, AGD Auto Glass & Tint Co., and Firestone Complete Auto Care for your vehicle needs.
Are there any nearby hardware or home improvement stores near Dutch Bros Coffee?
Yes, The Home Depot and Sherwin-Williams Paint Store are nearby for your hardware and home improvement needs.
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