Dutch Bros Coffee

4.5
473 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1448 S Crismon Rd., Mesa, AZ
85209, United States

Hours

Reviews

4.5
473 reviews
5 stars
374
4 stars
33
3 stars
18
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported extremely long wait times and poor service, especially with mobile orders not being ready on time.

Inconsistent Quality

Drinks were often made incorrectly or tasted off, with several customers expressing frustration over receiving the wrong orders or poorly made beverages.

Friendly Staff

Despite service issues, numerous reviews highlighted the friendliness and helpfulness of the staff, with specific employees receiving praise for their positive interactions.

Customer Experience

While some customers had great experiences, others felt disappointed due to the inconsistency in service and drink quality, leading to a mixed overall impression.

Location Popularity

This location is popular among regulars, but many expressed that it has declined in quality and service compared to previous visits.
  • MM
    Michael Moore
    Nov 17, 2025
    5.0
    Great service. Even with long lines, it will goes fast
  • FK
    Flyn Nottingham (Koi_)
    Nov 11, 2025
    3.0
    Sometimes it takes forever to get what you ordered. Mobile or in person. Like, foreverrrrrrr
  • BB
    Bobby Bryan
    Nov 7, 2025
    1.0
    I go to this location very frequently and I never know when they will make my drink right I order the same thing every day buts it’s always a hit and miss
  • JN
    Jessica Natland
    Nov 1, 2025
    1.0
    I've never had such poor service at any dutch bros, but this was my first time to this location and I will not be going back. I had an online drive thru mobile order supposed to be ready at 11:07. The drive thru line barely moved checked in at 11:09. The parking lot is ridiculous and one of the employees was trying to leave so another employee asked me to let him go ahead of me which I had no problem doing. He let the other cars on the right go through when I was supposed to follow the car right in front of me. I finally got my drinks at 11:59 when I originally ordered from home an hour earlier. All I got was a sorry it's been a crazy morning. Who knows how long my drinks sat there watering down since I ordered ahead. I won't be back to this location.
  • RS
    Ran Solo
    Nov 1, 2025
    1.0
    Don’t stop here if you’re on your way to a party, wedding, or any special event! you will be late. Service is extremely slow, even when it’s not busy. What should have been a quick stop turned into a long wait. If you’re in a hurry or have somewhere important to be, skip this place entirely. Disappointing experience.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!