Dunkin'

3.9
531 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mesa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2105 S Alma School Rd, Mesa, AZ
85210, United States

Hours

Reviews

3.9
531 reviews
5 stars
289
4 stars
92
3 stars
43
2 stars
32
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness, while others are criticized for rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders, with many customers expressing frustration over repeated mistakes.

Food Quality

Inconsistent food quality reported; while some items are enjoyed, others are described as stale or poorly prepared.

Positive Experiences

Several customers express loyalty and satisfaction with their experiences, particularly highlighting specific staff members.

Cleanliness and Atmosphere

Generally positive remarks about the cleanliness and inviting atmosphere of the location.
  • LL
    Lucy Lopez
    Oct 19, 2025
    1.0
    Manager refuses to make munchkin donuts for the Halloween basket. Apparently it takes too long and it's a waste of time as he turned me down and 2 other people in the drive thru as I heard him waiting for my drinks. There's a reason they still have baskets because it's too hard for them to make. Don't advertise something you can't make.
  • JK
    James Ken
    Sep 30, 2025
    2.0
    I generally don't post bad reviews however I was very unimpressed with the coffee. I asked for 1 sugar and 1 cream and got 3 sugar and 3 cream. I didn't bother going back to get it fixed. The donuts were fine no issues there. They were fresh.
  • MD
    Michelle Dillon
    Sep 19, 2025
    5.0
    LOVE Dunkin! The Caramel Craze is Delicious!!!!
  • SK
    Sue Kellogg
    Aug 29, 2025
    1.0
    I got the 6.00 meal and the sandwich and coffee were good however I also got an Apple fritter, which is just an apple filled donut, not what I expected. That was the worst donut I have ever had, it was doughy inside, not cooked all the way.
  • MK
    Mark K
    Aug 27, 2025
    1.0
    Been to this location 6 times, they got the order correct just one time. How hard is a " Hot Hazelnut Latte" instead they give me a cold one, or an coffee. This is by far the worst Dunkin'. They need all new employees that can listen and understand a simple order. This location will no longer receive my business.

Frequently Asked Questions About Dunkin'

What are the holiday season specialty drinks available at Dunkin' in Mesa, AZ?

Enjoy our NEW Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the NEW Berry Sangria Refresher during the holiday season.

What are the opening hours of Dunkin' at 2105 S Alma School Rd, Mesa, AZ?

Dunkin' opens at 4:00 AM and closes at 8:00 PM Monday through Friday. On Saturday and Sunday, it opens at 5:00 AM and closes at 8:00 PM.