Dunkin'

3.7
1146 reviews
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Business Details

1116 S Crismon Rd, Mesa, AZ
85208, United States
(480) 354-1423
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mesa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1116 S Crismon Rd, Mesa, AZ
85208, United States

Hours

Reviews

3.7
1,146 reviews
5 stars
544
4 stars
188
3 stars
126
2 stars
64
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of product knowledge.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Customers noted that the location was often dirty, with unclean tables and floors.

Wait Times

Frequent complaints about long wait times in the drive-thru and for orders, even with pre-orders.

Product Quality

While some customers enjoyed the donuts and drinks, others reported stale products and inconsistent quality.
  • JD
    Jb D
    6 days ago
    5.0
    Manager was very nice and took care of us. Only giving 1 star on atmosphere due to the bleak and stale dinning area. Very few tables and they are beat up and old and it has NO vib in the dinning area.
  • KM
    Kennedy Martinez
    Dec 20, 2025
    1.0
    First off I am not one to leave reviews positive or negative but the person working the drive thru on 12/20/25 in the am really grinded my gears. My husband and I went to order a half dozen donuts to which we asked for certain donuts that she said they didn’t sell.. come to find out they do indeed sell these flavors. Im not sure if she was new or just didn’t know what kind of donuts there were but when you are paying almost $14 for 6 donuts you kinda want to get the ones you’re craving. Also she was very snappy and we felt rushed through the whole experience. After only stating 3 of the donut flavors she asked if there was anything else. I’m very curious what donuts they would’ve put in the box if we didn’t say yes.. the coffee we got was delicious so shout out to whoever made it. The girl with the headset though definitely needs to either be replaced with someone else who knows what donuts they offer or at least have a better attitude when dealing with customers.
  • KS
    Kathy Scott
    Dec 2, 2025
    4.0
    Love the Munchkins, perfect bite sized.
  • TM
    TanK Miller
    Nov 23, 2025
    1.0
    Stop playing to pick up an Uber eats, all I got was attitude. Just a simple question, why would you treat me like that? I was a potential customer.
  • LB
    Laura Bavetz
    Nov 11, 2025
    5.0
    I stopped especially to pick up the Wicked tin
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Mesa, AZ?

Dunkin' in Mesa, AZ is open daily from 4:00 AM to 8:00 PM with delivery available from 4:30 AM to 7:00 PM.

What types of food and beverages does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including seasonal lattes like the Peppermint Mocha and Toasted White Chocolate Signature Lattes.