Dunkin'

3.5
464 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mesa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1230 E Baseline Rd, Mesa, AZ
85204, United States

Hours

Reviews

3.5
464 reviews
5 stars
218
4 stars
68
3 stars
35
2 stars
32
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of acknowledgment from staff.

Product Quality

Numerous reviews mentioned stale or old donuts, with several customers expressing disappointment in the food quality.

Availability Issues

Customers frequently noted that the store was out of popular items, particularly donuts, and had limited selection.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, leading to long wait times.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly interactions with specific staff members.
  • W8
    Widget 81
    4 days ago
    1.0
    They are now charging a dollar to get a drink with no ice total ripoff. Bye Dunkin it's been great but I am not a fan anymore.
  • JW
    Jamie Winner
    5 days ago
    1.0
    Every time I come here, you guys are out of stock with something and you guys are my favorite location and the closest location. last time you were out of butter pecan, this time you’re out of milk for the Dunka latte. Please restock on items so I don’t have to drive to a farther location
  • BY
    Beau Yonge
    Dec 19, 2025
    3.0
    We were expecting donuts but it seems like the donuts are an afterthought now. Very small selection with little variety.
  • KR
    karina ridel
    Dec 4, 2025
    3.0
    I had placed a mobile order and after I picked it up through the drive thru I realized the sandwich was wrong. I went back to get the correct item, in store this time, and was not acknowledged at all. I had someone walk up to me but didn't speak a single word. I let them know my sandwich was wrong and they took it while walking away, all without speaking to me. When the right order was brought up to me after I was left standing in silence by all of the employees I was greeted again with silence. The employee dropped my item on the counter and walked away without a word. I love dunkin but the standard for customer service is abysmal.
  • RA
    Randy Anderson
    Nov 12, 2025
    4.0
    Everybody was very happy and upbeat!!👍

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Mesa, AZ?

Dunkin' in Mesa, AZ is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup options.