Dunkin'

2.5
131 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mesa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2105 South Power Road, Mesa, AZ
85209, United States

Hours

Reviews

2.5
131 reviews
5 stars
38
4 stars
8
3 stars
8
2 stars
8
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor interactions.

Product Availability

Customers frequently reported that the location was out of various menu items, particularly donuts, leading to disappointment.

Order Accuracy

Many reviews noted issues with incorrect orders, including missing items and wrong food or drink selections.

Food Quality

Several customers mentioned that the food and drinks were often stale or not fresh, impacting their overall experience.

Speed of Service

While some customers appreciated the quick service, others noted long wait times and inefficiencies, especially during busy hours.
  • JB
    Jessica B
    Dec 24, 2025
    1.0
    After waiting 15 mins in the drive through line I was informed they were all out of donuts. No one came outside, there was no sign to let drivers know so I was trapped in a line of cars for nothing.
  • RR
    Rudy Ross
    Dec 10, 2025
    5.0
    Best sausage egg and cheese from dunkin on the east side. Thanks
  • CA
    Chris Allen
    Nov 26, 2025
    1.0
    only a dozen doughnuts to choose from and they were out of more than half of them. the glazed doughnuts tasted a day old. staff not very friendly.
  • KE
    Keoni Eardley
    Nov 14, 2025
    1.0
    I was really disappointed with my experience at this Dunkin’ location. While the employee I interacted with was friendly and even complimented my name, the overall service left a lot to be desired. After giving my name at the window, I received my drink—but then the employee stepped away without confirming the rest of my order. I waited several minutes before they returned to ask if I needed anything else. I let them know I was still waiting on my food. They closed the window to check, and after another delay, handed me a bag and closed the window again. Unfortunately, the order was still incomplete. They had run out of the donuts and munchkins I originally ordered, which I understood. I swapped the donut for another and received a refund for the munchkins, but the process was frustrating. The replacement donut didn’t taste fresh, the hashbrowns were soggy and oily, the sandwich was cold, and the coffee had barely any oat milk despite the customization. Overall, it was a poor experience from both a service and quality standpoint. I appreciate the employee’s friendliness, but I don’t feel confident returning to this location.
  • HW
    Hailey waits
    Oct 21, 2025
    1.0
    I ordered a chair latte and they didn’t even fill it up and the day before I got a strawberry daydream and the lady filled it up with whipped cream after being asked to remake the drink. I have dietary restrictions so I can’t have whipped cream.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mesa, AZ?

Dunkin' in Mesa, AZ is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.