Dunkin'

2.5
128 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mesa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2105 South Power Road, Mesa, AZ
85209, United States

Hours

Reviews

2.5
128 reviews
5 stars
36
4 stars
8
3 stars
9
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with several customers noting that their orders were consistently wrong.

Product Availability

Numerous reviews highlighted that the location often runs out of popular items, including donuts and specific drink ingredients.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of food items, including stale donuts and poorly prepared sandwiches.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendly service and quick order fulfillment.
  • KE
    Keoni Eardley
    Nov 14, 2025
    1.0
    I was really disappointed with my experience at this Dunkin’ location. While the employee I interacted with was friendly and even complimented my name, the overall service left a lot to be desired. After giving my name at the window, I received my drink—but then the employee stepped away without confirming the rest of my order. I waited several minutes before they returned to ask if I needed anything else. I let them know I was still waiting on my food. They closed the window to check, and after another delay, handed me a bag and closed the window again. Unfortunately, the order was still incomplete. They had run out of the donuts and munchkins I originally ordered, which I understood. I swapped the donut for another and received a refund for the munchkins, but the process was frustrating. The replacement donut didn’t taste fresh, the hashbrowns were soggy and oily, the sandwich was cold, and the coffee had barely any oat milk despite the customization. Overall, it was a poor experience from both a service and quality standpoint. I appreciate the employee’s friendliness, but I don’t feel confident returning to this location.
  • DW
    Deandre Willis
    Oct 23, 2025
    1.0
    Closing the kitchen early? 1 star. That’s ridiculous. That’s called being lazy.
  • HW
    Hailey waits
    Oct 21, 2025
    1.0
    I ordered a chair latte and they didn’t even fill it up and the day before I got a strawberry daydream and the lady filled it up with whipped cream after being asked to remake the drink. I have dietary restrictions so I can’t have whipped cream.
  • BJ
    Broski J
    Oct 8, 2025
    1.0
    $4 for hot coffee.dang!!
  • SC
    Sandra Colapreto
    Sep 27, 2025
    5.0
    Best coffee on the planet. It has a rich smooth flavor. Only coffee I will drink.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Mesa, AZ?

Dunkin' in Mesa, AZ is open Monday to Friday from 4:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.