While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and declining quality.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and a lack of attentiveness from staff.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and poor hygiene practices among staff.
Customer Experience
Mixed feedback on customer service; some employees were praised for friendliness, while others were criticized for rudeness and lack of training.
Value for Money
Customers appreciated the affordable meal deals, but some felt prices were too high for the quality received.
PB
Patricia Book
Nov 15, 2025
5.0
Service was great
DC
Diana Crow
Nov 13, 2025
5.0
Food was good, long wait
DJ
DEBBIE JESTER
Nov 1, 2025
5.0
Delicious chili dogs
CC
CarlySue123
Oct 19, 2025
2.0
Everytime in drive thru they always make us pull up to the front of the building to wait and it’s usually 15 minutes sitting and waiting.. ridiculous. Some of the employees are.. lacking listening skills.. I asked for sprite they give Dr Pepper, I said no tomato they give extra tomato… I said no fries they give fries.. it’s like just listen please… food tastes good but it is NOT worth the wait
DA
derrick Allen
Oct 16, 2025
1.0
I'm beyond disappointed this restaurant used to be my favorite.ate lunch almost everyday.but now it's awful 2.60 for a 6oz drink 5.00 dollars for two cheese burgers that taste like eating a rubber disc I've never had my teeth bounce off of food before till now worst ten dollars for lunch ever.
It is located at 316 S Power Rd, Mesa, AZ 85206-5217, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, it offers drive-thru service as well as indoor and outdoor seating with high chairs available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, provides booster seats, high chairs, restrooms, and is wheelchair accessible.
How can customers place an order for pickup at Dairy Queen Grill & Chill?
Customers can place a pickup order online through the Dairy Queen website at https://www.dairyqueen.com/en-us/order/pickup/n/12707/.
Are there any special deals available at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and mobile ordering rewards.
What nearby places can I visit before or after eating at Dairy Queen Grill & Chill?
Nearby, you can visit Lena's Luxury Nails and LB Nails & Beauty for spa and salon services, or relax with coffee at Starbucks.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby eateries include Long John Silver's for seafood, Port of Subs for sandwiches, Salad and Go for salads, and Thai Plates Cuisine for Asian food.
How can I get to Dairy Queen Grill & Chill using local services or after visiting nearby places?
You can use local services like Jiffy Lube for automotive needs or visit Cooper Village shopping center nearby; these places help orient you in the area surrounding Dairy Queen Grill & Chill.