Dairy Queen Grill & Chill

4.1
1000 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
316 S Power Rd, Mesa, AZ
85206-5217, United States

Hours

Reviews

4.1
1,000 reviews
5 stars
551
4 stars
213
3 stars
93
2 stars
46
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and declining quality.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and a lack of attentiveness from staff.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and poor hygiene practices among staff.

Customer Experience

Mixed feedback on customer service; some employees were praised for friendliness, while others were criticized for rudeness and lack of training.

Value for Money

Customers appreciated the affordable meal deals, but some felt prices were too high for the quality received.
  • PB
    Patricia Book
    Nov 15, 2025
    5.0
    Service was great
  • DC
    Diana Crow
    Nov 13, 2025
    5.0
    Food was good, long wait
  • DJ
    DEBBIE JESTER
    Nov 1, 2025
    5.0
    Delicious chili dogs
  • CC
    CarlySue123
    Oct 19, 2025
    2.0
    Everytime in drive thru they always make us pull up to the front of the building to wait and it’s usually 15 minutes sitting and waiting.. ridiculous. Some of the employees are.. lacking listening skills.. I asked for sprite they give Dr Pepper, I said no tomato they give extra tomato… I said no fries they give fries.. it’s like just listen please… food tastes good but it is NOT worth the wait
  • DA
    derrick Allen
    Oct 16, 2025
    1.0
    I'm beyond disappointed this restaurant used to be my favorite.ate lunch almost everyday.but now it's awful 2.60 for a 6oz drink 5.00 dollars for two cheese burgers that taste like eating a rubber disc I've never had my teeth bounce off of food before till now worst ten dollars for lunch ever.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.com cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 316 S Power Rd, Mesa, AZ 85206-5217, United States.