Dairy Queen Grill & Chill

3.7
540 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2754 S Alma School Rd, Mesa, AZ
85210-4028, United States

Hours

Reviews

3.7
540 reviews
5 stars
254
4 stars
96
3 stars
53
2 stars
38
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several reviews mentioned issues with food quality, including cold and improperly cooked items.

Cleanliness

Customers noted unsanitary conditions, particularly in the drive-thru area and bathrooms.

Positive Experiences

Despite negative feedback, some customers praised friendly staff and enjoyed their ice cream treats.
  • KK
    Keven Kulovitz
    Dec 18, 2025
    1.0
    I went thru the drive thru and when I got to the window the cashier had her back turned to me and she was chatting for an excessive amount of time with the other girl who was making my blizzard. It was so long before she finally turned around to acknowledge my and take my money that I almost drove off. I don't feel like that is friendly or professional and I will not go back to that location again.
  • HL
    Henry Lang
    Nov 30, 2025
    4.0
    Nothing special, but not especially bad
  • IR
    Ingrid Renteria
    Nov 20, 2025
    1.0
    My husband and I waited 35mins for 2 Blizzards. Everyone else was getting their food before us even the walk ins and drive through. they only had about 3 orders in the drive through, and 3 walk ins that came after us. it was 20mins before closing and at this point we see that we were the only ones their, the employees were cleaning and stocking up. When we went to ask about our order, the lady Javena who took our order literally lied to our faces and said “oh i didnt know about this order”. Who knew 2 Blizzards could take up ti 35mins, If we didnt say anything about our order we probably still be there until closing. So unprofessional and just disappointing to a point where we didnt even want our order no more.
  • LL
    Leon
    Nov 11, 2025
    2.0
    Drive thru window extremely dirty. Person serving food looked like they had flour thrown at them. Extremely unsanitary.
  • AB
    Annette Beadle
    Nov 10, 2025
    4.0
    It serves food too not just ice cream.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Mesa offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard Treats, Grillburgers, and Chicken Strip Baskets.

What are the operating hours of Dairy Queen Grill & Chill on weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM, and on Friday, it stays open until 11:00 PM.