Not worth the frustration. My wife and I like to splurge and get ice cream and this place seems to mess up a very simple order almost every time. Unfortunately it seems as though their team is not coming through as they mentioned they were short staffed. Understandable on that note you can never predict the future but you can have better managing skills and plan for those times or find better people to work with you.
No real complaints about the ice cream we do get though it is great and flavorful.
RR
Rogue
Nov 15, 2025
4.0
Drive thru: Order was correct. Longer wait than expected before receiving order.
GA
Guadalupe Alvarez
Nov 14, 2025
1.0
Take way to long waited for my food like 15 mins they gave me the ice cream but was melted by the time I receive my food very disappointed
JH
Johnny Hilgaertner
Oct 26, 2025
1.0
Place is a joke, just read the other reviews
BH
Becky Hatfield
Oct 11, 2025
3.0
Giving the food one star instead of none is because my husband's food was good. However, the soft pretzels I received were dried out and hard plus the "shake" I got was nothing more than chocolate milk 😩
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 1310 E McKellips Rd, Mesa?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food items such as grillburgers, chicken strip baskets, Blizzard® treats, soft-serve ice cream cones, shakes, malts, and ice cream cakes.
Is there drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen has a drive-thru for convenient ordering.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, it is family-friendly with features like booster seats, high chairs, outdoor seating, and restrooms.
Can I order from Dairy Queen Grill & Chill online or via mobile app?
Yes, you can order online through their official website or use their app to access exclusive deals and mobile ordering rewards.
Is the Dairy Queen at 1310 E McKellips Rd wheelchair accessible?
Yes, the location is wheelchair accessible and has restroom facilities available.
Does this Dairy Queen offer free WiFi for customers?
Yes, free WiFi is available for customers at this Dairy Queen location.
What nearby medical centers can customers visit before or after their stop at Dairy Queen?
Nearby medical centers include PDS Medical Group North Mesa and Mesa Family Medical Center, which can be convenient for patients seeking a treat before or after appointments.
Are there other dessert shops close to Dairy Queen Grill & Chill?
Yes, Twisterz Frozen Desserts and Andy's Frozen Custard are nearby options if you're looking for more frozen dessert choices after visiting Dairy Queen.
What nearby restaurants can I visit in the area surrounding Dairy Queen Grill & Chill?
Buffalo Wild Wings and Subway are nearby restaurants where you can enjoy different meals before or after your Dairy Queen visit.