Chipotle Mexican Grill

3.6
1169 reviews
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About

Mexican Restaurant
Chipotle Signal Butte and Baseline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1955 S Signal Butte Rd, Mesa, AZ
85209, United States

Hours

Reviews

3.6
1,169 reviews
5 stars
519
4 stars
206
3 stars
106
2 stars
80
1 star
258

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold food, small portions, and missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of attention to customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and wrong ingredients.

Availability of Ingredients

Customers often reported that the restaurant was out of key ingredients, leading to dissatisfaction.
  • RR
    Ross
    3 days ago
    1.0
    Just had the absolute worst food quality I have ever had at any chipotle. I go to chipotle at least once a week if not more, and this had to the worst I have ever had. How do you serve set cooked rice!? It’s obviously under cooked, you can visually see it’s undercooked, it sounds undercooked, and feels hard. I will NEVER go to this chipotle again and I advise you not to either.
  • MM
    Mike85220
    Jan 3, 2026
    1.0
    The food was absolutely disgusting and I don't understand why because I've gone here for years and the food was always good... Albeit sometimes I think they're light on the portion of meat most of the time. I had huge chunks of fat I spit out and then I even had a very large chunk of cartilage in my burrito... It made me want to throw up. The beans tasted dried like they were never fully cooked. One of the people working there there weren't the nicest while most of them were. The atmosphere here is obvious it's a Chipotle it's not like it's fancy or anything so... I just can't believe it because I went from I can't wait to get one of these burritos to I really regret getting one of these burritos. It's to the point where I am on the fence of whether to ever come back to one of these again that's how disgusting it was.
  • WW
    Willitmakeit (Wimi)
    Jan 2, 2026
    2.0
    Way too expensive for a cheese quesadilla it's actually cheaper to go to an actual restaurant.
  • GG
    GG
    Dec 20, 2025
    1.0
    They give little to no food other than the rice it's kind of insane for how much we pay to receive no food other than a bunch of rice. And the chicken is burnt.
  • CH
    Caden Howard
    Dec 13, 2025
    1.0
    I put in a PICKUP ORDER @9:35pm did not receive it till 10:08 and it was marked ready @9:50pm which is when I scheduled it and it took 20 Damn minutes after it's scheduled PICKUP. I was told they were making it when I walked in. THEN I watched as they served 19 people on line and THEN told me I had to wait another 10 mins because they are out of peco salsa. THIS IS THE WORST PICKUP EXPERIENCE IVE EVER HAD!

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Signal Butte and Baseline located?

It is located at 1955 S Signal Butte Rd, Ste 101, Mesa, AZ 85209, United States.

What are the operating hours of Chipotle at Signal Butte and Baseline?

The restaurant is open daily from 10:45 AM to 11:00 PM.