Chipotle Stapley and McKellips is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Many customers reported issues with food quality, including undercooked rice, small portion sizes, and food safety concerns.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing ingredients, and poor handling of online orders.
Cleanliness
Customers frequently noted that the restaurant was not clean, with messy dining areas and unsanitary food preparation practices.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
AN
Antoinette NM
Dec 12, 2025
1.0
I had the worst experience at the location in Mesa AZ. The staff working there was exceptionally rude. How do I get in contact with that manager there??? The woman that was rude refused to give her name.She did not have a name tag.I am totally disgusted with that location. I am not the only customer there who walked out.Something needs to be done about that rude employee. I tried calling the restaurant directly and they kept hanging up on me.The most unprofessional restaurant I have ever been to.
NP
Natalie Perkins
Dec 6, 2025
1.0
my rice was crunchy and they filled my last bowl i ordered online half full. the workers were rude and short and unapologetic.
MG
Mrs G
Nov 19, 2025
1.0
I bought food there Monday 11/17/25. Later that night was rushed to the er with food poisoning. Never again. I had their steak and carne asada . They have alot of violations. Be careful
LM
Laurali Marie
Nov 11, 2025
1.0
the girl at the register was rude. she thought she was being funny n cute.. as shes wearing sweatpants, literal PAJAMAS to her place of work. she got a nasty attitude n needs to learn to keep some stuff to her damn self. to sit there and make fun of someone in front of their face or even at all is NOT okay. grow up n get rid of the mean girl act.. maybe u wont be miserable.
CD
Chelle Deshaun
Nov 8, 2025
1.0
I placed a mobile order for pick up and the place was kind of crowded. When I got home my bowl didn't have any rice and my tortilla was so crispy around the edges, I thought I was eating chips. I'm 6 months pregnant and very hungry. My night is ruined.😭
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Stapley and McKellips?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill at Stapley and McKellips located?
It is located at 1229 E McKellips Rd, Maricopa, Mesa, AZ 85203, USA.
How can I order online from this Chipotle location?
You can order online via their website at https://order.chipotle.com/ or through their app available on the Apple App Store.
What type of food does Chipotle Mexican Grill at this location serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is Chipotle Mexican Grill at Stapley and McKellips LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What nearby places can help me find Chipotle Mexican Grill at Stapley and McKellips?
Nearby locations include Ashbrook Dental Care And Orthodontics, Subway, and Spa & Nail Creations, which can serve as landmarks when finding the restaurant.
What dining options are available near Chipotle Mexican Grill at Stapley and McKellips?
Nearby dining options include Subway, Buffalo Wild Wings for American food and wings, Twisterz Frozen Desserts for ice cream, and Einstein Bros. Bagels for bagels and bakery items.
Are there any convenient services near Chipotle, such as pharmacies or banks?
Yes, Fry's Pharmacy and Fry's Marketplace are nearby for pharmacy and grocery needs, while Wells Fargo Bank is available for financial services close to Chipotle.