Chipotle Mexican Grill

3.6
822 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Las Sendas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2849 N Power Rd, Mesa, AZ
85215, United States

Hours

Reviews

3.6
822 reviews
5 stars
352
4 stars
171
3 stars
66
2 stars
58
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, cold food, and missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food areas, leading to a negative dining experience.

Portion Sizes

Several customers noted that portion sizes have decreased, with complaints about receiving small amounts of food for high prices.

Management Problems

Reviews indicated poor management practices, including staff shortages, lack of organization, and failure to restock food items.
  • RT
    Ron Tolson
    6 days ago
    1.0
    I keep coming back thinking it will get better. It doesn’t. Every worker acts as if they don’t want to be here and every request is an inconvenience. They made my quesadilla in a microwave. Disappointed on every level
  • KE
    Kraig Eichhorn
    Nov 14, 2025
    1.0
    You know, a good burrito has basic components that anyone can put into it. Chipotle does this great. However this particular Chipotle is unkept, dirty, messy. The food area is cross-contaminated, to get to the seating area you'll be walking over rice and beans and meat, setting your food down on on wiped tables. You can tell the owners and managers don't care about you.
  • CM
    Charles Merino
    Nov 12, 2025
    2.0
    This is the second time I’ve been to this location in the evening right around closing first off dining room and patio very dirty when it came down to ordering food. The portions for everything were extremely small for the prices that they’re charging. The food in itself looked very old had been sitting out for a while. Of course it is the end of the day I do understand if I had to say one good thing they’re two ladies upfront they were tending to me, were very cordial and they were doing their job. I do believe the portion size is a chipotle fault they need to revisit the standards for that. I got five small pieces of meat and I got the Carne Asada and I paid $13 for this bowl. I’ve eaten chipotle several times. It’s several locations service is still pretty good. It’s just the quality of the food and the portions and just the cleanliness of the place needs to be worked on
  • HB
    Hayden Bridgforth
    Nov 2, 2025
    1.0
    Ordered via doordash. No protein was added to either order nor cheese. Doordash only refunded $4 out a 40$ meal and its impossible to get someone from the location to correct. Stupid Ai bot won't transfer to the location to correct either.
  • GS
    gavin Slovek
    Oct 13, 2025
    1.0
    i was sharing a bowl with my gf and she doesnt like some stuff on it so i just got it on the side and they charged me around $6, $1.60 for each one and that is just ridiculous there is no reason for sour cream and cheese to be charged extra when i got it on the side i come all the time and they have never charged me for sour cream and cheese on the side i could of got two bowls and put the cheese and sour cream on it and it would of been a $2 difference which is just outrageous

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Las Sendas offer?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

Where is Chipotle Mexican Grill located?

It is located at 2849 N Power Rd, Maricopa, Mesa, AZ 85215, United States.