Chipotle Las Sendas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect handling of mobile orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and food areas, contributing to a negative dining experience.
Portion Sizes
Several reviews mentioned inconsistent portion sizes, with many customers feeling they received less food than expected for the price.
JB
Jake Brink
Jan 3, 2026
1.0
Worst Chipotle location I have ever been too, meat is old, place is filthy.
JC
Joe C
Jan 2, 2026
5.0
Portion size is disappointing...Unless you pay a premium for double meat, the protein will be scarce.
JC
Jamerson Coburn
Dec 23, 2025
1.0
So I put an order in at 625, and it says it's supposed to be ready by 640, and it says in the app that it's ready. My wife goes to pick it up. It's not ready. She's been waiting. I tried asking for a refund on the app. It says on the app that my food was made on time, so I can't get a refund last time. I got my food here. The rice was rock hard. I swear I thought I broke a tooth. This was her idea to come to Chipotle to get some food. I told her I didn't, because every time I come here, it's always a hassle. And here we go, another hassle, this will be the last time I hear at this Chipotle.
LD
Lizzie Diamond
Dec 13, 2025
1.0
Finally writing this review. I have visited this Chipotle as infrequently as possible since I moved to this area as it is so much worse than any other location. Portion sizes are all over the place. They have yet to find someone who actually knows how to wrap a burrito without spilling the ingredients all over and making the outside of the burrito a mess. I've seen them throw bags of chips around, ensuring they become a bag of crumbs. I recommend anyone drive the extra 15 minutes to the next closest location if they want quality food. I've tried sending feedback through the appropriate channels without any noticable change. This place isn't changing. It is bad and will always be bad.
JT
Jared Taylor
Dec 2, 2025
1.0
Chipotle management in this region is horrific. Useless. Avoid at all costs. Cafe Rio is on Power and McKellips as well as Senor Taco. Both are producing higher quality food and ingredients now.