Chipotle Mexican Grill

4.0
1288 reviews
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About

Mexican Restaurant
Chipotle Alma School Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1335 S Alma School Rd, Mesa, AZ
85210, United States

Hours

Reviews

4.0
1,288 reviews
5 stars
714
4 stars
241
3 stars
131
2 stars
45
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor service.

Food Quality

Food quality is inconsistent, with reports of stale chips, cold items, and incorrect orders, leading to dissatisfaction among customers.

Pricing Concerns

Many customers feel that prices are too high for the portion sizes and quality of food received.

Cleanliness and Safety

Some customers reported issues with cleanliness and food safety, including finding hair in food and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and issues with mobile orders, indicating a need for better attention to detail.
  • DA
    Diana Alarcon
    Nov 17, 2025
    1.0
    I have tried this location a couple of times and I always get the same feeling. It feels like everyone hates their life. It’s always such an awkward interaction with the crew between 8pm and 10pm. They charged me incorrectly for an order and when I asked them about it, the cashier scoffed. She then said it’s only $2. It wasn’t about the amount; I was just taken aback by her attitude at that point. Had she been more kind, I would’ve let it go but I had all the time in the world so I did ask them to correct it. They seemed so inconvenienced as if they had not been the ones to do something incorrectly. They also don’t really give you much meat. Think I’m done with this location.
  • SP
    S P
    Nov 17, 2025
    5.0
    This is one of the better Chipotle locations I have been. The food was fresh and warm, staff was fast and efficient, and portion size was better than most locations.
  • GW
    Grace Weiland
    Nov 11, 2025
    2.0
    Beware that the night shift is distracted talking to one another and might mess up your order
  • MM
    Mae Martinez
    Nov 10, 2025
    3.0
    Thought I was supposed to get a drink with my mobile pick up order and then ended up embarrassing myself in front of a whole group of employees while I tried to say they forgot the drink, and then just fumbled and said I must have forgot to order it and left. Got home and the empty cup was... in the sealed food bag. I have never once had a restaurant do that. So I'm down a drink and unbelievably embarrassed. The other girl who was picking up had the cup was separate from her bag so I figured it must have been my fault, but nah. I don't blame the workers for my awkwardness of course but I'm just sort of flabbergasted.
  • BS
    Brandon Sifuentes
    Nov 8, 2025
    5.0
    Chipotle is what is it , great food if you enjoy it. Portions can be bigger and price can Improve but that is the company. This location the workers are quick and professional. Location is fun and clean

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Alma School Relo offer?

Chipotle Mexican Grill serves customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 1335 S Alma School Rd?

Chipotle is open daily from 10:45 AM to 11:00 PM.