Chipotle Dana Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including burnt chicken, hard rice, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.
Ingredient Availability
Numerous customers noted that the location often runs out of key ingredients, leading to dissatisfaction and frustration.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and noted good experiences on occasion.
TB
Thomas Burch
4 days ago
5.0
Food was fresh, we had the steak bowl. Rice was cooked and not hard. Staff was very courteous. Went when they were busy, restrooms were clean, tables got cleaned very fast when customers left. 5 star. Little pricey but so is everything else.
TW
Taryn Willis
Nov 17, 2025
2.0
I wish there was a reality show for this location. This was definitely an experience for me and my boyfriend, something akin to dinner and a show. While all the workers seemed tense, two ladies manning the front really sold this for me. While one woman was whispering to the lady running the register she took upon herself to enjoy a little snack from the bucket of chips (with her bare hands I might add). Over the course of my meal I felt as if we were eating together. She took multiple cups of meat to snack on while working. She happily chewed her snacks while helping customers. This paired with the gentleman from the back appearing and reappearing in a tense hurried state. All this to say I’ve never been to a chipotle like this before.
IS
izabela sasin
Nov 2, 2025
5.0
I had an amazing experience at the Mesa Chipotle thanks to Aaliyah and Tiffany! They were so friendly, fast, and made my bowl exactly how I wanted it. Their great energy and customer service made my visit one of the best I’ve had. Highly recommend this location — they truly care about their customers!
RC
Rosa Cadena
Oct 23, 2025
1.0
I didn’t want to leave a review but I am upset! After work I was hungry came to this Chipotle went to order they were out of chicken. So I wait patiently! Waited about 5 mins got my bowl started got the brown rice, got the chicken from the grill cool got it fresh! It was fast pace go go go. Ok I paid! Got home my husband tells me the brown rice is hard! Chicken burnt! No flavor! I said oh no! Sad! I opened my bowl sure enough the brown rice seemed it was not cooked super hard! Chicken has a burnt flavor!!!! I tried calling the store but what? I have to turn in complaints on the website! Omg! Well we’re so hungry we end up eating the burnt chicken and everything else but the hard brown rice! I will not come to the baseline store ever again.I paid too much for this!
PP
PMP
Oct 16, 2025
2.0
Today I had a Steak Burrito, since the meat is the main source of protein in this food, the sliced meat was full of fat and tasted horrible. If the meat is full of fat they need get rid off the fat before cooking and slicing.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Dana Park serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill Dana Park located?
It is located at 3440 E Baseline Rd, Unit 104, Maricopa, Mesa, AZ 85204, USA.
What are the operating hours for Chipotle Mexican Grill Dana Park?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill Dana Park offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Dana Park?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
What are some nearby food options if I want to try something different from Chipotle?
Nearby options include Nekter Juice Bar for smoothies, Yogurtland Mesa for frozen yogurt, Panda Express for Chinese fast food, and Daphne's Greek Cafe for Greek cuisine.
Are there any nearby coffee shops where I can relax before or after visiting Chipotle?
Yes, Cafe Zupas is a nearby coffee shop and cafe where you can enjoy coffee and soups.
Can I combine a visit to Chipotle with some other local services nearby?
Yes, nearby services include Mesa Modern Dentistry and Orthodontics, Hair-Do Salon, and The Joint Chiropractic for health and beauty needs.
Does Chipotle Dana Park accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services along with online ordering and gift cards.
How can I contact Chipotle Mexican Grill Dana Park for inquiries?
You can reach them by phone at +1 480-822-6622 or via email at az.1710.danapark@chipotle.com.