Chipotle Power & 202 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or treated poorly during their visits.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, spoiled ingredients, and inconsistent portion sizes.
Availability of Ingredients
Many customers expressed frustration over the restaurant being out of key ingredients, such as steak and rice, especially during peak hours.
Service Speed
Long wait times were a common complaint, with customers noting slow service and inadequate staffing during busy periods.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and food preparation areas, contributing to a negative dining experience.
PO
Pamela O
Nov 16, 2025
1.0
Officially done with Chipotle. I don’t need to say much more.
JV
Jerica Villanueva
Nov 14, 2025
5.0
Staff is always very friendly and they even gave me a free drink today
WB
wes Bullard
Oct 31, 2025
1.0
Just go to Qdoba right down the street honestly. Way more and better ingredients, way bigger bowl, cheaper and better customer service. This chipotle is literally ALWAYS out of something and you need to wait
RM
Ryder Myers
Oct 25, 2025
1.0
This is the absolute WORST chipotle I’ve ever been to. They were out of steak, out of carne adsada, rice was terribly undercooked literally crunchy. The service was terrible girl was out of steak and tried to only give me about 1/4 of a scoop like seriously!?!? Then tried to charge us DOUBLE FOR THE ORDER. I’m never ever returning to this place the employees treated us like trash and food was not even there or good this place sucks. Chipotle step up your game. 👎👎
CL
Christopher Luna
Oct 15, 2025
1.0
Came to this place twice, the issue is with the same girl. Last time we came she was yelling to her co-worker about non-appropriate extra curricular activities. This time was worse, she yelled at her co-workers saying I KNOW I KNOW I KNOW, said she was gonna walk out, and had a terrible attitude the entire time. Then she messed up the quesadilla I ordered and I asked her to remake it as even she knew it was wrong. She then makes snarky rude comments the entire time and not once apologized to the atleast 12 people she gave bad attitude to over the fact she had no white or brown rice for 30 minutes. She is Hispanic with black hair in a bun and is around 5’11. Thought the first time was a one off but still she has been bad for 2 weeks in a row.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Power & 202 offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 4984 S Power Rd in Mesa, AZ?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order online from Chipotle Power & 202?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What are Chipotle's principles regarding food quality?
Chipotle prioritizes 'Food with Integrity,' sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients prepared with classic culinary techniques.
How can I contact Chipotle Mexican Grill at Power & 202?
You can reach them by phone at +1 480-988-6935 or email at az.0698.power202@chipotle.com.
What nearby places can I visit before or after dining at Chipotle Power & 202?
You can visit nearby spots like Starbucks for coffee, CVS Beauty for cosmetics, or the mobile phone stores T-Mobile and Sprint Store for your phone needs.
Are there other dining options near Chipotle Power & 202?
Yes, nearby dining options include Bibio (Korean), Zella's Pizza & Cheesestakes, Subway, Jersey Mike's Subs, Thai Chili 2 Go, and Ono Hawaiian BBQ.
What health and personal care services are near Chipotle Mexican Grill?
Nearby you can find Ian Young, DMD (dentist), Ombre Nails and Spa (nail salon), Power Nails And Spa, and PetSmart Grooming for pet services.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, the location welcomes LGBTQ customers and supports inclusivity.