Chipotle Mexican Grill

3.1
200 reviews
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Business Details

9259 E. Ray Road, Mesa, AZ
85212, United States
(480) 520-6775
https://locations.chipotle.com/az/mesa/9259-e.-ray-road?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4189
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About

Mexican Restaurant
Chipotle Eastmark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
9259 E. Ray Road, Mesa, AZ
85212, United States

Hours

Reviews

3.1
200 reviews
5 stars
76
4 stars
20
3 stars
19
2 stars
15
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistency in food quality reported, with issues such as undercooked rice, overly salty dishes, and incorrect portion sizes.

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rude or unprofessional behavior.

Cleanliness

Concerns about cleanliness in the dining area and food preparation areas, with multiple mentions of dirty tables and floors.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of online orders.

Portion Sizes

Many customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
  • PL
    Preston Leeuwenburg
    4 days ago
    5.0
    Great portions and extremely clean. Friendly employees too.
  • II
    ilgguk
    Dec 23, 2025
    5.0
    this chipotle hasn’t done me wrong !! i always order online and it’s been flawless
  • RB
    Ryan Bazinet
    Nov 18, 2025
    5.0
    The Best Chipotle I’ve ever been to! They’re friendly and always welcoming. The foods on point… I go here a lot.
  • SV
    Star Vaughan
    Nov 4, 2025
    3.0
    I asked for extra sour cream so instead they dumped four servings of red salsa on my food to where I could barely eat it. I am going to suffer from internal bleeding. :( I am only writing this review because I'm fed up with the guacamole. It's either too salty or they forget to mash the avocados. Today I had a giant lump of avocado in my food. This happens so many times. This needs to stop or y'all are gonna end up on a YouTube video called. "i visited the worst rated chipotle in Mesa AZ".
  • MT
    Mikayla Towns
    Oct 29, 2025
    3.0
    The rice is never fully cooked! I go here out of convenience but I will start going out of my way to not go here.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 9259 E. Ray Road, Mesa?

Chipotle Mexican Grill at 9259 E. Ray Road, Mesa is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Mesa, AZ?

It is located at 9259 E. Ray Road, Maricopa, Mesa, AZ 85212, USA.