Chipotle Eastmark is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Inconsistency in food quality reported, with issues such as undercooked rice, overly salty dishes, and incorrect portion sizes.
Customer Service
Mixed reviews on customer service; some praised staff for friendliness while others reported rude or unprofessional behavior.
Cleanliness
Concerns about cleanliness in the dining area and food preparation areas, with multiple mentions of dirty tables and floors.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor handling of online orders.
Portion Sizes
Many customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
PL
Preston Leeuwenburg
4 days ago
5.0
Great portions and extremely clean. Friendly employees too.
II
ilgguk
Dec 23, 2025
5.0
this chipotle hasn’t done me wrong !! i always order online and it’s been flawless
RB
Ryan Bazinet
Nov 18, 2025
5.0
The Best Chipotle I’ve ever been to! They’re friendly and always welcoming. The foods on point… I go here a lot.
SV
Star Vaughan
Nov 4, 2025
3.0
I asked for extra sour cream so instead they dumped four servings of red salsa on my food to where I could barely eat it. I am going to suffer from internal bleeding. :(
I am only writing this review because I'm fed up with the guacamole. It's either too salty or they forget to mash the avocados. Today I had a giant lump of avocado in my food. This happens so many times. This needs to stop or y'all are gonna end up on a YouTube video called. "i visited the worst rated chipotle in Mesa AZ".
MT
Mikayla Towns
Oct 29, 2025
3.0
The rice is never fully cooked! I go here out of convenience but I will start going out of my way to not go here.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 9259 E. Ray Road, Mesa?
Chipotle Mexican Grill at 9259 E. Ray Road, Mesa is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Mesa, AZ?
It is located at 9259 E. Ray Road, Maricopa, Mesa, AZ 85212, USA.
What type of food does Chipotle Mexican Grill Eastmark offer?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
How can I order food from Chipotle Mexican Grill in Eastmark?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is the contact email for Chipotle Mexican Grill at the Eastmark location?
You can reach them via email at AZ.4189.Eastmark@chipotle.com.
What social media channels does Chipotle Mexican Grill use?
They are active on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and have a YouTube channel.
Are there other dining options near Chipotle Eastmark?
Yes, nearby dining options include Jersey Mike's Subs, Burger King, Point 22 Tavern (sports bar), McDonald's, and Black Rock Coffee Bar, making it convenient to explore various cuisines before or after your visit.
What nearby amenities can customers visit around Chipotle Eastmark?
Customers can visit the European Wax Center for beauty services, Reset Mind & Body Spa for wellness treatments, or shop at QuikTrip convenience store near the restaurant.
Is there a fitness center close to Chipotle Mexican Grill Eastmark?
Yes, Mountainside Fitness is nearby for customers looking to visit a gym or participate in fitness activities before or after dining.