Business Details
About
Pizza RestaurantRestaurantItalian RestaurantChicken Wings RestaurantRestaurant Delivery Service
The Barro’s Pizza recipe comes from Grandma Angelina Barro who came from Italy in the 1930’s, providing a pizza unlike any other. People may disagree on whether it's the thick crust with its light, flakey texture, which almost melts in your mouth, or the wonderful spiced sauce that is the secret of this great tasting pizza. Barro’s Pizza also provides wings, salads, sandwiches, pastas, gluten-free pizza options, dessert, beer and wine.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,638 reviews
5 stars
1,071
4 stars
316
3 stars
83
2 stars
58
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, rude staff, and lack of attention to online orders.
Food Quality
While many customers praised the pizza and wings, there were complaints about food being cold, overcooked, or not meeting expectations.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area, with dirty tables and trash left by previous customers.
Management Concerns
Feedback indicated systemic issues with management and staffing, leading to customer dissatisfaction and employee burnout.
Positive Experiences
Despite the negatives, many customers enjoyed the food and appreciated friendly staff, highlighting the restaurant as a family favorite.
- BEBubba’s ENT4 days ago1.0Mariah m had the worst customer Service was giving people attitude for no reason if you don’t want work why work
- MWMegan WolfeNov 9, 20252.0Im being nice. Ordered thin crust Didn't get thin crust Got soggy regular Bummer Thank goodness for air fryers 🥺😣🫤
- BPBranden PfnisterNov 6, 20255.0Service was exceptional per usual, and their lunch menu is great. 7.50 for a slice of pizza, a salad, and a drink?? It's an easy choice to make. Clean dining room.
- JRJeff RabanNov 1, 20251.0Ordered pizza at 4:25, and at 6:30 they told be it would be another 30 minutes. I waited in the place for almost 2 hours and anytime I asked it was met with frustration and zero concern. I finally had.to just get a redu d and get food somewhere lese.
- SLSpencer LeeOct 18, 20251.0I placed an online order from the Barro’s Pizza at Gilbert & Brown at 6:12 p.m. and the email confirmation said it would be ready in about 35 minutes. Upon arrival, I waited under the “Online & Pickup Orders” sign for roughly 15 minutes while the employee at the counter, who was clearly busy, continued assisting others. She wasn’t rude—she was simply overwhelmed. Another customer eventually interrupted her, and only then was I able to check in. From where I waited, I could see the staging area for online orders. My pizzas sat there for about 15 minutes before my salad was added to the top of the box. By the time everything was finally ready, it had been over an hour since I’d ordered. To be clear, I don’t fault the employees. They were working extremely hard in what appeared to be an impossible situation. The issue is systemic: the online ordering system clearly doesn’t account for real-time conditions—the number of orders, the available staff, or the weekend rush. The result is frustration for customers and burnout for employees. This is not a staffing failure; it’s an ownership and management failure. The employees are doing their best while the system sets them up to disappoint. I left politely, said thank you, and didn’t complain in person. But as someone who leaves many positive reviews, it takes a lot for me to write a negative one. This location needs better oversight and investment in systems that respect both the staff’s effort and the customers’ time. UPDATE: I emailed them as invited here on Google reviews and this was their response, “Hi Spencer, We sincerely apologize for your disappointing experience. We take customer feedback very seriously, and we’re making sure that our management team is aware of this situation so that it can be addressed appropriately moving forward. Thank you for taking the time to share this feedback with us so that we can continue improving the Barro's experience.” So… platitudes.
Frequently Asked Questions About Barro's Pizza
What are the operating hours of Barro's Pizza in Mesa, AZ?
Barro's Pizza in Mesa, AZ is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday to Saturday from 10:30 AM to 11:00 PM.
What types of food does Barro's Pizza offer?
Barro's Pizza offers pizza with a unique thick, flaky crust and spiced sauce, along with wings, salads, sandwiches, pastas, gluten-free pizza options, dessert, beer, and wine.
Does Barro's Pizza offer delivery or pickup services?
Yes, Barro's Pizza provides in-store pickup, delivery, and no-contact delivery options.
Can I order Barro's Pizza online?
Yes, you can place your order online through their ordering website at https://barrospizza.hungerrush.com/order/menu/9.
What payment methods are accepted at Barro's Pizza?
Barro's Pizza accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Barro's Pizza family-friendly and accessible?
Yes, Barro's Pizza welcomes families, offers high chairs, has wheelchair accessible entrances, seating, parking, and restrooms, and features a children's menu.
Does Barro's Pizza serve alcohol, and if so, what kinds?
Barro's Pizza serves beer and wine but does not have a bar onsite or serve cocktails.
What nearby natural foods and specialty grocery stores are close to Barro's Pizza?
Nature's Finest Natural Foods, a health food and specialty grocery store, is located nearby Barro's Pizza, which is convenient for health-conscious customers visiting the area.
Are there nearby dessert places to visit after dining at Barro's Pizza?
Yes, Crumbl Cookies and Crumbl - Mesa Groves are nearby dessert spots where customers can enjoy cookies and other sweets after their meal at Barro's Pizza.
What other dining options are available near Barro's Pizza?
Nearby dining options include Julia's Mezquite Mexican Grill, Alfonso's Mexican Food, and Matty G's Steakburgers, offering a variety of flavors for customers to explore before or after visiting Barro's Pizza.