Arby's

3.9
1366 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6740 E Main St, Mesa, AZ
85205, United States

Hours

Reviews

3.9
1,366 reviews
5 stars
643
4 stars
324
3 stars
185
2 stars
74
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold, stale, or poorly prepared, while others praised specific sandwiches and sides.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including unpleasant odors and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and satisfactory food, indicating that service can vary significantly.
  • JM
    John Mayhew
    Dec 23, 2025
    5.0
    Ordered a double with extra cheese, got a sad single with light cheese. Upset but understandable. I Francisco know and this man did not hesitate to correct the situation. He took what could've been a sour experience, and made it one of my favorites. I'll definitely be back as long as he works here.
  • SS
    sharon sorrie
    Dec 22, 2025
    2.0
    Awful, meat on one side of the bun, cheese on the other. Certainly does not look like the picture! Fries were limpy, not at all crisp
  • BW
    Barbara Wilson
    Dec 1, 2025
    5.0
    Best Ham and Cheese sandwiche. Taste was great, lots of ham, warm and bun was fresh and soft. Extremely friendly service. Price was a special 2 for 7 can not beat that price!!
  • ZW
    zach wheaton
    Nov 29, 2025
    1.0
    Normally Arby's is good but not at this location. Place order in Drive thru pulled up and paid and was given food.. super fast however chicken crispy sandwich tasted and look like it was sitting there all day. Same with the cold fries.
  • TA
    T A
    Nov 19, 2025
    1.0
    Ordered a chicken bacon Swiss, with large curly fry and mello yellow, the mellow yellow was the only thing decent, found a LONG hair in my sandwich 🤮, not only was it cold but it had a hair in it?!? Large curly fry was only filled about half way, will NOT be back.