Arby's

4.1
1017 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2130 S Power Rd, Mesa, AZ
85209, United States

Hours

Reviews

4.1
1,017 reviews
5 stars
555
4 stars
240
3 stars
104
2 stars
31
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor management responses.

Food Quality

Food quality varies significantly; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.

Drive-Thru Experience

The introduction of AI in the drive-thru has received negative feedback, with many customers expressing frustration over order accuracy and service speed.

Cleanliness

The restaurant is generally reported as clean, contributing positively to the dining experience.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • SL
    Sandy Lagunas
    Jan 3, 2026
    1.0
    If you're looking for speed and consistency this isn't your store. Everytime I go my order is incorrect and I have to call and ask for the missing or correct items I ordered. Half pound sandwich isn't a half pound so don't pay extra. They seem to only care for making their numbers and not providing good service. Drive thru is a 15min wait and they park everyone even if there's nobody in line.
  • AS
    Angel Sosa
    Dec 14, 2025
    5.0
    I went through the drive thru. I love the gyros there. I don't know anywhere else you can get those.
  • PP
    Possum
    Dec 12, 2025
    5.0
    Been to so many different Arby's since moving here and this was the first one I have no complaints about. Service was friendly and quick, order was correct, and the food was actually made properly! Here's to hoping they are consistent.
  • JK
    Jenn Kate
    Dec 11, 2025
    5.0
    I ordered Door Dash from here. I received someone elses order.. Door Dash NO help at all, but I contacted this location on power and they made it right! Thank you!! I love Arbys!
  • MP
    Michelle Perez
    Nov 9, 2025
    1.0
    Visited Arby's on 11/3 and the CS was a SMH factor. Food was cold. Burger patty must have been sitting there for a while then reheated. Fries were minimal and hard. Beef and cheddar had maybe a squirt of cheese and hardly any roast beef. $20 of waste. I asked for sauces and literally got 1 of each. The worker said pull up and yet he went to the front and gave me this "are you stupid look". Then to top it off he couldn't walk 6 ft to bring me my food seeing there were 2 other cars taking up the space. He waited for me to literally pull up to him. Will not be giving this place my business again.