Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Staff Performance
While some employees received praise for their friendly service, others were criticized for rudeness and incompetence.
Food Quality
Several reviews mentioned issues with food quality, including stale items and incorrect orders.
Cleanliness
The cleanliness of the dining area and play area was frequently noted as needing improvement.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, citing poor customer service and lack of organization.
PL
Phil Lewis
1 day ago
1.0
Fountain machine taste awful again. No carbonation. 🤢
DG
Deb Gain-Braley
3 days ago
5.0
Fast. I order on app before I exit my car. It is ready minutes after I walk in the door.
DH
David L. Hamaker
Feb 18, 2026
2.0
Was helped by Dustin who was great, but the morning manager Jill kept yelling at him about trivial bullshit while he was doing his best to assist customers. I don't know how slowing the line down is supposed to be good for the customers or the company.
ML
Monteise Lendsey
Feb 11, 2026
1.0
Went to this location and ordered a chicken sandwhich,nuggets,fries and a drink. Only for them to really charge me for one side of ranch. Never will come back to this location.
II
ivan
Feb 7, 2026
1.0
Absolutely unacceptable experience at this McDonald’s.
I ordered nuggets and fries and was told to park while they brought my food out. I waited over 30 minutes and was completely forgotten. No one checked on me, no communication, nothing. I had to go inside just to ask for a refund.
This is basic, entry-level fast food work built around speed and simple organization. There’s no excuse for this level of incompetence on such an easy order. If a team can’t manage nuggets and fries without losing track of a customer, something is seriously wrong with management and staff.
At this rate, robots will probably replace this location soon — and honestly, they’d likely do a better job.
What are the opening hours of McDonald's in Maricopa, AZ?
McDonald's in Maricopa, AZ is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer drive-thru services?
Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7, and you can place your order online through their delivery website.
What convenient pickup options are available at this McDonald's?
This McDonald's offers curbside pickup service for your convenience.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 20700 N John Wayne Parkway, Maricopa, AZ 85239, USA.
Are there any nearby health services close to McDonald's in Maricopa?
Yes, nearby health services include Dignity Health Urgent Care and DC Dental Group, both conveniently accessible if you need medical or dental care before or after your visit.
What entertainment options are available near this McDonald's?
Nearby entertainment options include The Roost Sports Bar & Cafe and Market Choir, where you can enjoy drinks and a lively atmosphere before or after dining at McDonald's.
Where can I find fuel nearby when visiting McDonald's?
You can refuel your vehicle at Fry's Fuel Center, which is located near this McDonald's, making it convenient to grab a meal and fuel up in one stop.
How can I use McDonald's mobile app to enhance my ordering experience?
You can download the McDonald's app from the Apple App Store or Google Play to place orders, access mobile offers, and earn MyMcDonald's Rewards points for free food.
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