McDonald's

3.3
2009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States

Hours

Reviews

3.3
2,009 reviews
5 stars
645
4 stars
400
3 stars
386
2 stars
157
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff receiving praise for their friendliness and helpfulness, while others are criticized for rudeness and incompetence.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Numerous reviews highlight long wait times in both drive-thru and curbside orders, with some customers experiencing delays of over 30 minutes.

Food Quality

Food quality is inconsistent, with complaints about cold or old food, while some customers noted fresh and hot meals.

Cleanliness

The cleanliness of the dining area and play area has improved, but there are still reports of dirty tables and restrooms.
  • KK
    Kilo
    1 day ago
    1.0
    Again we arrive at the conjecture of how McDonalds has been on a downward slide for awhile now. I've been to this location so many times and literally Every. single. Time. I get parked. It doesn't matter if someone is behind me. It doesn't matter how big my order is. The drive thru is no longer the drive thru. You will be given your drinks and they will go flat as you sit and wait upwards of 15-20 minutes burning gas in your car just to be handed luke warm food that was sitting on the counter for the last 10 minutes.
  • MH
    margarita huertas
    Nov 16, 2025
    5.0
    Es un lugar amplio y ambiente propicio para los niños
  • AM
    Amy Marrufo
    Oct 26, 2025
    1.0
    I ordered 2 PLAIN hot & spicy $5 meals and not only did i get them with mayo when i specifically said plain, but i also got old and moldy lettuce, that’s unacceptable and shouldn’t be getting sold to people.
  • RR
    Richard
    Oct 22, 2025
    5.0
    Wanted to give a HUGE thank you to Itzel! I believe she is an Assistant Manager at the John Wayne Parkway location! I was Doordashin' approximately @ 11:15 P.M.and got an order from this location. I had a question about the order I received. Itzel kindly answered my question about my order and quickly prepared the order for my customer! She was throughly knowledgeable and made my experience as a Dasher so much easier! I know as a Dasher you get stuck into the "GO MODE" to get as much orders in a day! Dashers can loose sight and patience that the Restaurant Staff is part of the Team as well!! Whomever reads my review. Owner or General Manager. Please take the time to give Itzel a job well done! I hope this review will give proof Itzel is ready for her next Managerial Position!! Please promote Itzel immediately!! Thank you!!
  • SW
    Sandy Wong
    Oct 19, 2025
    5.0
    I was coming home from work at decided to stop here. I went thru the drive thru line. I ordered, paid, and when I went to the pickup window, he gave me my drinks and told me to park on any numbered spots. ok. so i parked and a few mins later I see an employee of mcdonalds coming out to deliver food from people from the drive thru. he came up to my window and said "let's see if your a winner. what's your numbers?" I said "uhhh 1474?" and he replied " WINNER WINNER CHICKEN DINNER!"🤣 I happily, and quickly grabbed my food, and said yayy winner! then he says "you want any sauce?" and showing me some container thing with a handle, and I said you got bbq sauce? he found some for me. this interaction was so fun, funny, and so upbeat. I absoluty loved how prepared he was with the sauces, and his mood was amazing. his name is Raymond. he's fantastic. so thank you Raymond for the experience. that was super fun! 😄

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Maricopa, AZ?

McDonald's in Maricopa, AZ is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru services?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.