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McDonald's

3.3
(2047 reviews)

Business Details

20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States
(520) 568-2854
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20700 N John Wayne Pkwy, Maricopa, AZ
85239, United States

Hours

Reviews

3.3
2,047 reviews
5 stars
663
4 stars
404
3 stars
391
2 stars
159
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Performance

While some employees received praise for their friendly service, others were criticized for rudeness and incompetence.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders.

Cleanliness

The cleanliness of the dining area and play area was frequently noted as needing improvement.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, citing poor customer service and lack of organization.
  • PL
    Phil Lewis
    1 day ago
    1.0
    Fountain machine taste awful again. No carbonation. 🤢
  • DG
    Deb Gain-Braley
    3 days ago
    5.0
    Fast. I order on app before I exit my car. It is ready minutes after I walk in the door.
  • DH
    David L. Hamaker
    Feb 18, 2026
    2.0
    Was helped by Dustin who was great, but the morning manager Jill kept yelling at him about trivial bullshit while he was doing his best to assist customers. I don't know how slowing the line down is supposed to be good for the customers or the company.
  • ML
    Monteise Lendsey
    Feb 11, 2026
    1.0
    Went to this location and ordered a chicken sandwhich,nuggets,fries and a drink. Only for them to really charge me for one side of ranch. Never will come back to this location.
  • II
    ivan
    Feb 7, 2026
    1.0
    Absolutely unacceptable experience at this McDonald’s. I ordered nuggets and fries and was told to park while they brought my food out. I waited over 30 minutes and was completely forgotten. No one checked on me, no communication, nothing. I had to go inside just to ask for a refund. This is basic, entry-level fast food work built around speed and simple organization. There’s no excuse for this level of incompetence on such an easy order. If a team can’t manage nuggets and fries without losing track of a customer, something is seriously wrong with management and staff. At this rate, robots will probably replace this location soon — and honestly, they’d likely do a better job.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Maricopa, AZ?

McDonald's in Maricopa, AZ is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer drive-thru services?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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