Dunkin'

3.6
558 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maricopa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20595 S John Wayne Parkway, Maricopa, AZ
85139, United States

Hours

Reviews

3.6
558 reviews
5 stars
270
4 stars
78
3 stars
57
2 stars
33
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of acknowledgment from staff.

Food Quality

Customers frequently reported issues with food quality, including stale donuts, incorrect orders, and poorly prepared items.

Order Fulfillment

Many customers experienced delays and issues with their orders, including being out of stock on menu items and incorrect orders being served.

Cleanliness and Safety

Concerns were raised about cleanliness and food safety practices, including unsanitary conditions and improper handling of food.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the coffee and donuts, as well as friendly staff during certain visits.
  • AA
    Amonthfromnow
    Nov 12, 2025
    1.0
    Got served a bagel that’s literally burnt black with no cream cheese. When I call to complain the girl can’t even choke up an apology. Now I have to drive back for a refund.
  • MM
    Michele
    Nov 12, 2025
    1.0
    The people really thought it was acceptable to serve a bagel without cream cheese and burn it till the point its unedible
  • LK
    Lawrence Kraus
    Nov 9, 2025
    1.0
    After waiting 10 minutes for my “maple sugar” bacon sandwich and so called loaded hash browns such a waste of time and money. The sandwiches was smashed and lacked the maple sugar flavor. The loaded hash browns had 7 hash browns. It didn’t even fill the cup up half way that it was served in. Plus they couldn’t even provide me a fork to eat them with. I watched the girl preparing the food never change her gloves after touching multiple different surfaces, food, utensils and bags. Overall very poor quality food. I will not be back and you should avoid this place as well!
  • LG
    Lauralee Gutierrez
    Oct 30, 2025
    2.0
    Maricopa has a lot of donut places and I thought this would be the place to go but it wasn't good at all. When they launched they were great but there's much better places now. Be better.
  • LR
    lisa robles
    Oct 19, 2025
    1.0
    Worst service EVER!! I had a mobile order get there stand in the mobile pick up area. I see 2 drinks I see a worker walking in my direction I smile and she just turns doesn’t acknowledge me…. Ok rude! Employees walk up and down walk up to where I’m standing NO ONE FREAKEN acknowledges me, or asks me are you waiting for an order what’s the name nothing!!!! UNTIL some other girl walks to where I’m standing mobile pick up, they acknowledge her right away give her her drink and then ask me what’s the name of your order tell her my name …. Guess what my drink was one of the 2 drinks that has been sitting there this whole time!!!! I’m literally crashing out NEVER had this bad of an experience at a Dunkin. I waited a whole 7 minutes I know not a long time but if they had ask me/ acknowledged me when I walked up to the mobile pick up I would of just walked in and not because my drink was ready the whole time. Anyway their Customer Service sucks.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Maricopa, AZ?

Dunkin' in Maricopa, AZ is open daily from 4:00 AM to 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch items.