Dunkin'

3.6
560 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Maricopa, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20595 S John Wayne Parkway, Maricopa, AZ
85139, United States

Hours

Reviews

3.6
560 reviews
5 stars
270
4 stars
78
3 stars
57
2 stars
34
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Many customers reported issues with food quality, including stale donuts, burnt bagels, and incorrect orders.

Consistency

Customers expressed frustration over inconsistent food and drink quality, with some items being poorly prepared or missing.

Cleanliness and Safety

Several reviews raised concerns about cleanliness and food safety practices, including unsanitary conditions and improper food handling.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food, particularly the donuts.
  • MH
    Michael Hansen
    Dec 25, 2025
    2.0
    I gotta give them credit for giving my DoorDash an extra chocolate doughnut for not having the chocolate cream filled doughnut. But I'm giving every donut shop in Maricopa low rating for not offering chocolate and caramel old-fashioned donuts through the DoorDash app I think that's absolutely ridiculous how can you call yourself a donut shop! I'll update this to five stars when people can order the most favored donut in the world chocolate and caramel old-fashioned on DoorDash. Merry Christmas
  • JA
    Júlaine Akgrown
    Dec 23, 2025
    1.0
    This was my last time coming to this location. The customer service gets worse each time I come.Hannah is the worst manager and should not be working here let alone a manager for a customer service establishment. Went in today to be told they don’t carry something and never have when I get it at this location at least once a week. 5 people working and it took a more than 5 min to be greeted. I wound up leaving without anything after they all had attitudes telling me they don’t serve what I typically get. I will just go out my way to go to another location. Hire new people who WANT to be there and will be helpful!
  • AA
    Amonthfromnow
    Nov 12, 2025
    1.0
    Got served a bagel that’s literally burnt black with no cream cheese. When I call to complain the girl can’t even choke up an apology. Now I have to drive back for a refund.
  • MM
    Michele
    Nov 12, 2025
    1.0
    The people really thought it was acceptable to serve a bagel without cream cheese and burn it till the point its unedible
  • LK
    Lawrence Kraus
    Nov 9, 2025
    1.0
    After waiting 10 minutes for my “maple sugar” bacon sandwich and so called loaded hash browns such a waste of time and money. The sandwiches was smashed and lacked the maple sugar flavor. The loaded hash browns had 7 hash browns. It didn’t even fill the cup up half way that it was served in. Plus they couldn’t even provide me a fork to eat them with. I watched the girl preparing the food never change her gloves after touching multiple different surfaces, food, utensils and bags. Overall very poor quality food. I will not be back and you should avoid this place as well!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Maricopa, AZ?

Dunkin' in Maricopa, AZ is open daily from 4:00 AM to 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch items.