Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
454 reviews
5 stars
161
4 stars
76
3 stars
47
2 stars
37
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and inattentive service, with long wait times and staff ignoring orders.
Food Freshness
While some customers praised the freshness of the food, many others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty environments and concerns about food safety.
Pricing
Several customers noted that prices were high compared to the quality of food and service received.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific staff members and enjoyed certain menu items.
VJ
Veronica Johnson
3 days ago
1.0
She had a huge attitude
AB
Adam Bengs
Feb 22, 2026
1.0
Tried to order thru drive thru. The kid on the other side wouldn't let me get a word in. Asked him to hold on 3 times while I gathered the cars order. Just flat out rude behavior. No manners. Not to mention that place is disgustingly dirty. Tried to give them a 2nd chance. But still the same scrappy experience. There's better places.
RS
Ray Swim
Feb 10, 2026
3.0
Dairy Queen in the word dairy don't care for any of their their grilled food did not taste appealing last night ice cream can't go wrong
KO
Kyle O'Hara
Jan 27, 2026
5.0
Dude. Ryan tonight (1/27/2026) was awesome. Busy night in the DQ but he was on point.
Great dude. Needs a raise for sure.
HP
Heather Pearl
Jan 27, 2026
1.0
I wish I could leave a review about my food, but alas. I never got anything. We sat in the drive-thru line, stuck between 2 cars (so we couldnt leave), for 15 minutes. We finally got to the speaker and he asked us to wait. Another 2-3 minutes later, we asked if he was still there.. nothing.. another minute, we asked again. Still... silence.
Honestly, a little courtesy to at least say he hadn't forgotten us would have made the wait feel less painful. We left because if they don't care to at least say sorry, they are still there, why would they put any care into our order.
But in this day and age, I have a feeling this dairy queen was severely understaffed as they penny pinch to save a buck and not staff and train accordingly. Well jokes on you. You won't have income if you don't have customers.
Avoid this place unless you like sitting around doing nothing for 20 minutes.
What are the operating hours for Dairy Queen at 19680 N John Wayne Pkwy?
Dairy Queen is open every day from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have a drive-thru and is it family-friendly?
Yes, this Dairy Queen has a drive-thru and is welcoming to families and children.
Can I order food online for pickup at this Dairy Queen?
Yes, you can order food online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/19378/.
Where is Dairy Queen located in Maricopa, AZ?
It is located at 19680 N John Wayne Pkwy, Maricopa, AZ 85139-5500.
How can I contact Dairy Queen in Maricopa?
You can contact them by phone at +1 520-568-4114.
Are there any nearby gas stations if I need to refuel when visiting Dairy Queen?
Yes, Chevron, Shell, and Good 2 Go gas stations are nearby, making it convenient to fuel up before or after your visit to Dairy Queen.
What nearby attractions can I visit before or after enjoying Dairy Queen?
Copper Sky Regional Park, a park and concert venue, is nearby, offering a great place to enjoy outdoor activities or events before or after your Dairy Queen visit.
Are there any family-friendly places close to Dairy Queen where kids can play?
Yes, Masai's Playhouse LLC., which is a preschool and toy store, is nearby and great for families with children.
Can I find complementary services like banking or salons near Dairy Queen?
Yes, First Interstate Bank and Great Western Bank are nearby for financial services, and Country Stylin' Salon and Spa is available for nail and spa services.
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Certified March 01, 2026Yext Knowledge Graph
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