Dairy Queen Grill & Chill

3.2
447 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
19680 N John Wayne Pkwy, Maricopa, AZ
85139-5500, United States

Hours

Reviews

3.2
447 reviews
5 stars
159
4 stars
75
3 stars
46
2 stars
37
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unhelpful staff, and poor customer interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of food.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific menu items, indicating a mix of experiences.
  • SB
    Sandra Boyles
    Dec 28, 2025
    1.0
    I stood there for 5 minutes waiting for a girl to get off her phone so she could help me. then my fries was cold and old. and my bread that came with my chicken strips was not even toasted. it was just plain bread with nothing on it. and soggy at that. I don't recommend this bad food high priced place
  • JJ
    jpsheaffer
    Nov 23, 2025
    2.0
    Blizzard ice cream not up standard. Ice cream was already melting when we picked up our in-store order. A bit of a let down.
  • AA
    Amber Ali
    Oct 17, 2025
    2.0
    Whoever worked on 10/16/25 at and made my heath bar blizzard at 7:25pm…I hope your pillow is always warm and that you never have a good nights sleep. What you gave me was a vanilla ice cream blizzard with hardly anything in it. Do better
  • MW
    Michael Wilson
    Sep 27, 2025
    5.0
    I headed over to Dairy Queen for a little late-night snack. Ended up getting a yummy chocolate sundae with nuts and a refreshing root beer float. Just wanted to drop a quick note with a suggestion - it would be awesome if you could bring back the tropical and tropical blizzards to your menu. Thanks!
  • DD
    doopdedoop13
    Sep 19, 2025
    1.0
    Asked for a hot fudge Sunday instead got what tasted like the cheap chocolate syrup you get from the grocery store. Not thick, not hot and not appetizing :(

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen in Maricopa, AZ offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and custom ice cream cakes from DQCakes.com.

What are the operating hours for Dairy Queen at 19680 N John Wayne Pkwy?

Dairy Queen is open every day from 10:00 AM to 10:00 PM.