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Brand Certified

Chipotle Mexican Grill

3.9
(782 reviews)

About

Mexican Restaurant
Chipotle Maricopa is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
21423 N John Wayne Pkwy, Maricopa, AZ
85139, United States

Hours

Reviews

3.9
782 reviews
5 stars
418
4 stars
146
3 stars
67
2 stars
28
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of engagement during interactions.

Food Quality

While some customers enjoyed the food, many complained about small portion sizes, bland flavors, and issues with food safety.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions and dirty counters.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, particularly with online orders.

Management Issues

Several customers expressed concerns about poor management and staff training, leading to a negative dining experience.
  • DH
    Deidre H
    2 days ago
    2.0
    I get my orders delivered due to being disabled. 2 years ago I use to order fairly often. However for the last 6 months or so every time I order there is way to much cilantro. Cilantro burns my mouth. I read that's a sign of being allergic to it. Interestingly I can eat it in the fresh tomatoes pic whatever it's called. So I don't know if the is treated differently or what. But anytime I order my usual burrito with fajita vegetables and whatever beef they have which is softest at the time. My mouth burns almost every bite. I tried picking it off but there is just to much. I tried calling them to ask if I placed an order if I could please have it left off mine. After going through the almost impossible recordings making it so you can't talk to a live person, and 30 minutes later I finally got someone and said " if I give you my name and place an order for delivery through your app, could you please leave the cilantro off my meal. I was told not if I wasn't coming in, in person. How crazy is that. Not for delivery even if they had my name and I place the order with them still on the phone. They didn't use to use so much cilantro. My cilantro allergy is not something new I've had it for many years. So obviously they changed. Unfortunately it looks like I won't be able to order from them again due to this fact.
  • AB
    Ajay Blakes
    Jan 27, 2026
    5.0
    Was very busy but the workers handled the rush well and everyone was friendly especially Jay and Maisha.
  • JM
    Jace Mounkes
    Jan 26, 2026
    5.0
    Jay is a good boy in the kitchen
  • MD
    Marco Daugherty
    Jan 21, 2026
    2.0
    This location is seriously the worst. The food is good but the employees just are horrible. They always just want to give you hardly any real servings and just want to rush you out. Even the so called managers are as bad. I enjoy the food but this people need to have better training here asap. Today they don’t even want to redeem my free bday guac code because I had used an entree code. I was like can’t you just ring it up separately. The manager was like you can’t do that because you have to make a $5 purchase. But the code said nothing about that. I said can we try it and see if it lets us. I was ok with buying it if it didn’t work but it was like I was asking them for the impossible. It went thru and she just walked away, didn’t even give me my receipt.
  • KC
    Kevin Cannon
    Jan 20, 2026
    1.0
    This place has the most disgusting service I have seen The restaurant itself is in horrible shape The staff is beyond disgusting All of them need an attitude check They think they own the place I recommend going anywhere else anywhere is better than Chipotle in Maricopa Arizona

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Maricopa?

Chipotle Maricopa is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Maricopa, AZ?

It is located at 21423 N John Wayne Pkwy, Maricopa, AZ 85139.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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