Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
822 reviews
5 stars
387
4 stars
213
3 stars
102
2 stars
42
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with some staff being friendly and helpful while others display poor attitudes and make mistakes with orders.
Food Quality
Food quality varies significantly; some customers report excellent meals while others complain about burnt, undercooked, or poorly assembled items.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect modifications, leading to customer dissatisfaction.
Cleanliness
The restaurant is generally reported as clean, but some customers noted that the dining area could use better maintenance.
Value for Money
Customers express mixed feelings about the value, with some feeling that the food does not justify the price, especially when portions are small.
- CPChad Pike5 days ago5.0Miss Cheryl is always so kind, especially to our kids who are hooked on Arby's Chicken Tenders. Always A+ service.
- DTdr tenantDec 10, 20251.0Refused to honor their own online deals even though it's your app that doesn't work deal says spend 10 dollars get a 3 dollar double beef when ordering online or IN STORE. Got told I dont know and that was that terrible service and why even have deals on the app if they dont work. Will not be back didn't even try to help
- JNJaci NealDec 3, 20251.0Their customer service generally isn’t good. I was treated badly over my order not being what i asked for. I asked to talk to the manager she was very nice until handing me my item and had to say unnecessary comments about the item i purchased. very poor customer service.
- KMKelly McCallNov 28, 20254.0Walked in for dine out with coupons. Service was handled quickly and accurately. Minimal wait. I ordered the Ruben and was pleasantly surprised. Definitely going back
- PMParis MartinNov 26, 20251.0first tried the new Steak Nugget Bowl at an Arby’s in Gilbert, and it was excellent, tender steak, flavorful, and served over creamy mac and cheese. Based on that, I decided to order two full meals from the Maricopa location for me and my daughter, which came to a little over $30. Unfortunately, the food here was nothing like my first experience. What Went Wrong: • Extremely small amount of steak Each bowl had maybe two medium pieces and a couple of tiny scraps. For a meal, the portion was disappointing. • Steak was burnt and dried out Every piece was overcooked to the point of being black and dry. It tasted old, like it had been sitting out under a heat lamp instead of being freshly prepared. • Barely any mac and cheese They only put enough to lightly cover the bottom of the bowl. It wasn’t even close to a full serving. • Mac and cheese was dried out, not creamy Instead of being fresh, it was dry and clumpy — like it had been sitting for a while before being served. Overall: For over $30, this meal was extremely disappointing. Between the burnt steak, tiny portions, and dried-out mac and cheese, the quality didn’t match the price at all. I’ve had this same item at another Arby’s and it was great, but at the Maricopa location, I would not order it again.