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Arby's

4.0
(826 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
21600 N. John Wayne Parkway, Maricopa, AZ
85139, United States

Hours

Reviews

4.0
826 reviews
5 stars
390
4 stars
213
3 stars
104
2 stars
41
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor service and attitude.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with portion sizes, overcooked items, and incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, with some customers appreciating the cleanliness of the restrooms.

Speed of Service

Service speed varies; some customers experienced quick service, while others faced long wait times.
  • CP
    Chad Pike
    Jan 7, 2026
    5.0
    Miss Cheryl is always so kind, especially to our kids who are hooked on Arby's Chicken Tenders. Always A+ service.
  • DT
    dr tenant
    Dec 10, 2025
    1.0
    Refused to honor their own online deals even though it's your app that doesn't work deal says spend 10 dollars get a 3 dollar double beef when ordering online or IN STORE. Got told I dont know and that was that terrible service and why even have deals on the app if they dont work. Will not be back didn't even try to help
  • JN
    Jaci Neal
    Dec 3, 2025
    1.0
    Their customer service generally isn’t good. I was treated badly over my order not being what i asked for. I asked to talk to the manager she was very nice until handing me my item and had to say unnecessary comments about the item i purchased. very poor customer service.
  • KM
    Kelly McCall
    Nov 28, 2025
    4.0
    Walked in for dine out with coupons. Service was handled quickly and accurately. Minimal wait. I ordered the Ruben and was pleasantly surprised. Definitely going back
  • PM
    Paris Martin
    Nov 26, 2025
    1.0
    first tried the new Steak Nugget Bowl at an Arby’s in Gilbert, and it was excellent, tender steak, flavorful, and served over creamy mac and cheese. Based on that, I decided to order two full meals from the Maricopa location for me and my daughter, which came to a little over $30. Unfortunately, the food here was nothing like my first experience. What Went Wrong: • Extremely small amount of steak Each bowl had maybe two medium pieces and a couple of tiny scraps. For a meal, the portion was disappointing. • Steak was burnt and dried out Every piece was overcooked to the point of being black and dry. It tasted old, like it had been sitting out under a heat lamp instead of being freshly prepared. • Barely any mac and cheese They only put enough to lightly cover the bottom of the bowl. It wasn’t even close to a full serving. • Mac and cheese was dried out, not creamy Instead of being fresh, it was dry and clumpy — like it had been sitting for a while before being served. Overall: For over $30, this meal was extremely disappointing. Between the burnt steak, tiny portions, and dried-out mac and cheese, the quality didn’t match the price at all. I’ve had this same item at another Arby’s and it was great, but at the Maricopa location, I would not order it again.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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