McDonald's

3.5
1780 reviews
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Business Details

3830 W Ina Rd, Marana, AZ
85741, United States
(520) 744-9201
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3830 W Ina Rd, Marana, AZ
85741, United States

Hours

Reviews

3.5
1,780 reviews
5 stars
631
4 stars
403
3 stars
274
2 stars
138
1 star
334

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some stating it took over 20 minutes for simple orders.

Food Quality

There were numerous complaints about cold, poorly prepared food, with several customers noting that items were not fresh or were missing from their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, describing the restaurant as dirty and poorly maintained.

Management Issues

Customers expressed concerns about management, citing poor oversight and a lack of accountability among staff.
  • SU
    STF U
    2 days ago
    1.0
    You’re awful manager with piercings all over the face this evening claimed the store was closed. However the door was unlocked, and when he proceeded to say, the store was closed because he didn’t like the fact that I put he was unable to help the DoorDash. He looked up and told me to get out I said, why are your doors open? Oh, they don’t lock all the way you probably need to run a background check on this one. What a mess.
  • TA
    Tamela Ambrose
    6 days ago
    5.0
    My brother worked back in the 80s at this store. Along with many many people that I knew growing up. There's always the right amount of sauce, and orders have always been accurate in my experience
  • DW
    Don’t Worry
    6 days ago
    5.0
    The consistency is really good at night and the food is pretty much always hot and fresh but Pleaseeeee stop putting rotten pickles on the sandwiches though it completely ruins the burger. I’m a pickle person and I just had to through a burger away cause the pickles on it were so absolutely diabolically disgusting. Completely ruined the burger. Not the first time this has happened either
  • RC
    Ryan Carter
    Dec 30, 2025
    1.0
    Took 31 minutes to get through their drive through on 12/30/25. Burned over a gallon of gas just idling. You need to keep your lobby open, its obvious the drive through is incapable of supporting the volume of business this embarrassment of a McDs receives.
  • AM
    Adrian Myers
    Dec 22, 2025
    5.0
    In my experience, this location never misses. Every time I asked for extra mayo, onion, and ketchup, they deliver. Food's always hot, french fries so hot it made me tear up happy tears, employees are usually friendly (usually but sometimes there's the tired employee but as another service worker I get it fully), I dunno man good location. I live closer to another McDonalds but the four times I went they were back to back bad. I'll always go out of my way for this location. THEY JUST DONT MISS
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3830 W Ina Rd, Marana, AZ?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 every day.