McDonald's

3.5
1762 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3830 W Ina Rd, Marana, AZ
85741, United States

Hours

Reviews

3.5
1,762 reviews
5 stars
624
4 stars
400
3 stars
271
2 stars
137
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few cars were present.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues, with some customers noting that the restaurant appeared dirty and poorly maintained.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or poorly prepared items, and concerns about rising prices.
  • MJ
    Michael Jones
    2 days ago
    1.0
    This McDonald's has become trash. Out of the 7 times I've gone through the Drive thru. 6 of them, They make you pull around the corner. The problem is there are 4 other cars waiting. Blocking the exit out of the drive thru. They cant even get your order to you in the bay. Only 1 time in 7 visits..
  • PH
    Pius H
    Nov 13, 2025
    5.0
    Nice workers.
  • JF
    Jeff Flaherty
    Nov 10, 2025
    2.0
    As far as McDonald’s goes this one isn’t great. Very slow to get orders and food isn’t very good.
  • KS
    Krystal Sides
    Nov 1, 2025
    1.0
    7pm on a Saturday no shakes as advertised. Customer service leaves much to be desired.
  • KL
    Kylie Lathrop
    Oct 9, 2025
    1.0
    This is the FOURTH (4) time in a ROW within the last month and a half that we have ordered from this location and aren't given a SINGLE condiment or straw despite paying extra money for them. I hate to give it to them but that tangy BBQ makes or breaks the meal. Can't even get a single pack of ketchup. Waste of money.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3830 W Ina Rd, Marana, AZ?

McDonald's is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 every day.