McDonald's

3.7
3164 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13934 N Sandario Rd, Marana, AZ
85653, United States

Hours

Reviews

3.7
3,164 reviews
5 stars
1,361
4 stars
659
3 stars
518
2 stars
220
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Food Quality

Feedback on food quality was mixed, with some customers reporting good food while others experienced issues like cold or poorly prepared items.

Cleanliness

Numerous reviews mentioned cleanliness issues, particularly with the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

Several customers reported problems with order accuracy, including missing items and incorrect orders, particularly in the drive-thru.

Wait Times

Customers frequently complained about long wait times for food, both in-store and at the drive-thru, affecting overall satisfaction.
  • PB
    Priscilla Borjas
    Nov 11, 2025
    5.0
    My favorite McDonald’s, I’ve had very positive experiences at this location and, and the manager Grace is the sweetest and makes sure the customer is satisfied with the dining experience I give her 5 stars ⭐️⭐️⭐️⭐️⭐️
  • JD
    J D
    Nov 11, 2025
    2.0
    Food was sadly soggy, it took 10 minutes for my mobile order to be brought out to me after they handed the 4 cars waiting in the drive thru pull over area. I went home and tore my burger apart and made it what it should've been.
  • AB
    Aldo Boccaccio
    Nov 9, 2025
    2.0
    Wanted to give them another chance, but it looks its gotten worse since last time. Order 2 egg mcmuffins togo, it was 6am, got on the road, only to find they were hard rock stale.....yuck! Probably been under the warmer for hours.
  • MQ
    Martin Quiroz
    Nov 8, 2025
    1.0
    So the last few times I been going here frys have been either soggy or hard as a rock. People at helping you get mad when you ask for a sauce. Like sorry for asking you to do your job. Place used to be great just been going downhill with the new staff. Yep im being Karen right now.
  • AY
    Anthony Yeadon
    Nov 4, 2025
    5.0
    Janine, is a sweetheart! Every time I come here for food she’s super nice and so friendly! We need more happy people like her in this world!! ❤️

Frequently Asked Questions About McDonald's

What are the McDonald's address and location details?

McDonald's is located at 13934 N Sandario Rd, Marana, AZ 85653, USA.

What are the operating hours for McDonald's Marana location?

McDonald's Marana location operates 24 hours a day, 7 days a week.