Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7077 N. Thornydale Road in Marana is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Multiple customers reported poor service, including staff being inattentive and untrained, leading to order mistakes and long wait times.
Food Quality
There are consistent complaints about the quality of food, including burnt burgers, soggy fries, and incorrect orders, with some customers expressing disappointment compared to previous visits.
Pricing Concerns
Many reviews mention that the prices are considered high for the quality and quantity of food received, leading to dissatisfaction regarding value for money.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty bathrooms and unclean tables, indicating inconsistency in maintenance.
Positive Experiences
Despite the negative feedback, several customers praised the taste of the burgers and fries, as well as friendly staff at certain locations.
MS
Minely Salazar
3 days ago
2.0
They have peanut 🥜 for free, but the hamburger 🍔 is so small... I didn't liked at all
LT
Laura Torres
Feb 17, 2026
1.0
I went in for the buy one get one free and the guy who “helped us” didn’t know anything and didn’t even attempt to helps us. What a disappointment from one of my favorite burger places. Wish I could leave a ZERO
LC
L C
Feb 16, 2026
1.0
Employees at this location need some real training. On 2/15/26, 6pm They gave us half our order, then immediately ignore you once they walk away from the counter. It took several minutes to catch someone's attention about our missing milkshakes, then a young blonde man started fumbling with the machine but after a minute walked away and got back on the burger line.
We had to get back in line at the order counter, in order to get someone's attention. At that point we just wanted a refund, but the new person at the counter didn't give us that option. It took 40 MINUTES to receive milkshakes.
Please train employees to actually look up and pay attention.
JM
JD M
Feb 15, 2026
1.0
We have been here previously and enjoyed it but recently the quality of the food has been poor. The burgers taste burnt like they don’t clean the grill and the fries and topping were wrong. We also watched them use the same gloves to put raw bacon on the grill and then handle cooked burger patties. The food is no longer worth the cost.
HA
Hunter Amundson
Feb 11, 2026
1.0
Not the 5 guys I remember. The tomato was twice the size of the burger patty and the fries were all soggy. Not the premium burger it once was
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 7077 N. Thornydale Road accept reservations?
No, Five Guys does not accept reservations at this location.
What are the regular opening hours of Five Guys in Marana?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available from Five Guys in Marana?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM.
How can I order Five Guys online or via an app?
You can order Five Guys online at https://order.fiveguys.com/location/five-guys-thornydale/menu or through their mobile apps available on the Apple App Store and Google Play Store.
What types of payment are accepted at Five Guys Marana?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options at Five Guys?
Yes, sandwiches including burgers, hot dogs, and the veggie sandwich can be ordered without a bun via wraps or bowls. However, there is a risk of cross-contamination, so please review their allergen information carefully.
Does Five Guys serve children and have suitable facilities for them?
Yes, Five Guys welcomes children and offers high chairs and a children's menu.
What nearby restaurants can I visit along with Five Guys at Thornydale Plaza?
Nearby restaurants include Dickey's Barbecue Pit for barbecue, Papa John's Pizza and Pizza Hut Express for pizza, Starbucks for coffee, eegee's for American fast food, and Taco Bell for Mexican fast food. These options provide variety around your visit to Five Guys.
What health facilities are located near Five Guys at Thornydale Plaza?
Nearby health facilities include Banner Urgent Care and Banner Health for urgent and emergency medical services, Associated Dental Care Tucson W Ina for dental needs, and Welch Family Chiropractic Center for chiropractic care.
Are there convenient retail and service locations near Five Guys for additional errands?
Yes, near Five Guys you can find Target Store Tucson-Nw for groceries and shopping, CVS Pharmacy inside Target for pharmacy needs, Office Depot Tech and Office Depot Print & Copy for business services, FedEx for shipping, and pet services like Spike and Chester's Scrub Tub Dog Wash.
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