Chipotle Mexican Grill

3.8
812 reviews
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About

Mexican Restaurant
Chipotle Cortaro and I-10 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5940 W Arizona Pavillions Dr, Marana, AZ
85743, United States

Hours

Reviews

3.8
812 reviews
5 stars
386
4 stars
157
3 stars
81
2 stars
64
1 star
124

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported receiving smaller portions than expected, particularly for meat and toppings.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Inconsistencies in food quality were noted, with some customers experiencing undercooked or poorly flavored items.

Cleanliness Issues

Several reviews mentioned cleanliness problems in the restaurant, including dirty tables and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • PS
    Pip Sheppard
    Dec 31, 2025
    5.0
    Staff was great, helpful and courteous. Food was great, too. I got the carne asada. Very filling. Neat and clean restaurant.
  • RO
    Ruth Ott
    Dec 27, 2025
    2.0
    my family and i love chipotle, but i've noticed with pick up orders we are given less food than if we had waited in line. we ordered double protein and only got a single portion. the food is good, but this is disappointing
  • LS
    L. Starry
    Dec 21, 2025
    5.0
    The best Chipotle in Tucson! The food was delicious, the portions were generous, and the employees were very kind.
  • CM
    C M
    Dec 20, 2025
    1.0
    Soggy, tasteless and expensive burrito. The guy scooping on the stuff just poured a cup of watery salsa on my burrito. We ate inside and by the time I got to a table the tortilla was soaking wet and immediately fell apart. Should of just gotten the bowl but still would be lacking in flavor. Very disappointing.
  • CM
    Camille Mutchler
    Dec 19, 2025
    2.0
    Orders online, so thought my food would be waiting for me when I got there but someone else already picked it up so had to wait 8 minutes more because they ran out of beans. Employee remade my order but pit little to NO meat in our burritos and bowls. Never had this kind of experience there before but not too happy with this location as of right now.. wouldn't recommend it as well.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Cortaro and I-10?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located near Cortaro and I-10?

The location is at 5940 W Arizona Pavillions Dr, Ste 110, Marana, AZ 85743, USA.