Brand Certified
Wendy's
3.8(1541 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3520 W Baseline Road, Laveen, AZ
85339, United States
Certified by Wendy's • Mar 01, 2026
(602) 237-2176
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/az/laveen/3520-w-baseline-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
1,541 reviews
5 stars
678
4 stars
378
3 stars
235
2 stars
68
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or undercooked food, with several instances of incorrect orders and unsatisfactory meal preparation.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Management Issues
Several customers expressed concerns about management's lack of oversight and poor handling of staff and customer interactions.
- DADebra Arizona2 days ago5.0Went to grab cheap meals for grandsons.Food was good and priced reasonably.Service was ok one of my orders was wrong discoveredthis at home..Atmosphere was quiet and everyone busy.
- MMMasonFeb 25, 20261.030 minutes in a drive through with 3 cars (including mine) for disgusting, old, overcooked and COLD "food"... didnt give me a receipt so I couldnt review them. With how obnoxiously expensive fast food is getting this is just atrocious, they obviously dont care in any way about the "food" or customer service or anything that should be standard when providing food. Worst wendys I've ever experienced in my life.
- SMShianne McNeilJan 10, 20261.0I used to order from here all the time because it was convenient, but after today, I won’t be ordering from yall. I ordered a 10-piece chicken nugget meal and only received nine nuggets. On top of that, the nuggets I did get were undercooked, chewy, and not crispy at all. To make things worse, I only got two sauces. Honestly, this is unacceptable, especially when you’re hungry and expecting a proper meal. Very disappointing. How lazy are your workers not making sure food is actually cooked ? Zoom in you can clearly see the not cooked part 🤦🏽♀️
- JTJames TurnerJan 7, 20264.0Thank you! We did drive-thru.
- TTTiersDec 27, 20251.0Drive thru is very bad and got my order wrong after waiting over half an hour
Frequently Asked Questions About Wendy's
What are the drive-through hours at Wendy's on Baseline Road?
The drive-through is open from 6:00 AM to midnight Monday through Wednesday and Sunday, until 11:00 PM on Thursday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
Does Wendy's at 3520 W Baseline Road serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check delivery availability by entering your address in the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via Wendy's Customer Care team through their Contact page, live chat, phone at 888-624-8140, or directly call the location at (602) 237-2176.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's website, mobile app, and in-restaurant. Visit the menu website or app and select the “Nutrition & Allergens” link under each item.
What nearby dining options are near Wendy's at 3520 W Baseline Road?
Nearby dining includes Popeyes Louisiana Kitchen for chicken, Laveen Black Bear Diner for breakfast and brunch, Dos Gordos Grill for Mexican cuisine, and Black Bear Diner Laveen for American diner fare.
Are there medical facilities near this Wendy's location?
Yes, nearby medical centers include Cardiovascular and Arrhythmia Institute, Phoenix Family Medical Clinic, Peak Heart & Vascular, and Nirav J. Mehta, MD, FACC, a cardiologist.
What local services are available close to Wendy's in Laveen?
Nearby services include Ace Hardware Laveen Village, Freeway Insurance Services, Laveen Veterinary Center, and Cox Authorized Retailer for internet and electronics.
What hours is Wendy's open for dine-in and drive-thru?
Wendy's is open for dine-in and drive-thru from 6:00 AM until midnight generally; Thursday closes at 11:00 PM; Friday and Saturday extend to 1:00 AM.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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