Dunkin'

3.5
714 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Laveen, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5225 W Baseline Rd, Laveen, AZ
85339, United States

Hours

Reviews

3.5
714 reviews
5 stars
298
4 stars
128
3 stars
88
2 stars
43
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of attention from staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of food items, especially donuts and breakfast sandwiches.

Staffing Issues

Several reviews mentioned slow service and limited staff availability, leading to long wait times.

Positive Experiences

Despite negative feedback, some customers praised the coffee quality and friendly service at times.
  • SC
    Stephanie Cisneros
    4 days ago
    1.0
    Awful service today. Very disappointed how I was treated..
  • CA
    Cleo Armijo
    Nov 6, 2025
    1.0
    neighborhood laveen dunkin. I went to this one for wicked merch and they had nothing but the tins were in. Said they wereout by an hour into opening. And to top it off they didn't have any munchies. Manger Told me to come back and they will get me some munchins. Went back a hour later and the girl said sorry my manager didn't make any when he left.and to call in morning. I called yesterday and this morning called and their phone doesn't work. Worse customer service
  • TT
    Tyler
    Oct 17, 2025
    5.0
    Great food great service great price thanks
  • SD
    Sabah Dickerson
    Oct 12, 2025
    1.0
    Disappointed as Dunkin' is usually my go-to. I have ordered the $6 meal deal twice in the last two weeks. Each time, the order has been messed up. Today, I got a Bacon & Egg Croissant with a Pumpkin Iced Coffee/Hashbrowns. I said "no cheese" and the lady repeated that back to me. I was the only car in the drive-thru at the time. Somehow, by the time I pulled to the window - the cashier shoved the food in my face. I should have taken that as a red flag, but paid and received my drink. I get home and no egg. My sandwich was croissant, cheese, and two pieces of bacon. I figured I can salvage the hash browns - nope they tasted stale and old. Again, not sure why my meal wasn't made fresh. One car had pulled in behind me while I ordered. Really disappointed in the level of service and the quality of the food. My coffee was great but unfortunately, I won't be going Dunkin' anymore.
  • BP
    Breakeven Paradox
    Oct 9, 2025
    2.0
    Went in at 430. They close at 8. Barely any donuts. The ones thay had were the gross flavors. Tasted a bit old. While i was ordering in the middle of me talking she decided to not pay attention and talk to someone behind the counter. She didnt even say excuse me a minute. Causing her to almost put the wrong ones in the box. I expected more from Dunkin Donuts. I grew up with them and they always had alot of donut choices including the holes all hours they were open. This place is sinking the name.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Laveen, AZ?

Dunkin' in Laveen, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.