Dairy Queen Grill & Chill

4.3
894 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7770 S 51st Ave, Laveen, AZ
85339-1000, United States

Hours

Reviews

4.3
894 reviews
5 stars
552
4 stars
194
3 stars
76
2 stars
25
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service, although there were some complaints about rudeness from specific staff members.

Food Quality

While ice cream and Blizzards received high marks, there were mixed reviews on the quality of cooked food, with some customers expressing disappointment.

Cleanliness

The location is frequently noted for being clean and well-maintained, contributing to a positive dining experience.

Order Accuracy

Several customers reported issues with incorrect orders, particularly in the drive-thru, indicating a need for improvement in order accuracy.

Pricing Concerns

Customers expressed that prices for food and ice cream are perceived as high, especially in relation to portion sizes.
  • AA
    AZG
    Nov 16, 2025
    1.0
    I ordered my usual Royal New York cheese cake blizzard with the cheese cake chunks. Why my blizzard came only with chunks of strawberries and Graham crackers. I spent almost $32 on my order for it not be made right,"which was my ice cream" then I had to drive all the way back. Then the response give was the chunks melt. I've been eating this same ice cream from dairy queen for years and it just bought it. so that did not make sense. Jus apologize for the mistake. I will not be returning to this dairy queen.
  • JD
    Jen D
    Oct 14, 2025
    5.0
    Ice cream is always a good sweet treat. Wish they had at least another dairy free option but it’s not a huge deal for us. Chocolate dipped cones are our go to.
  • TH
    Teresa Hernandez
    Oct 3, 2025
    5.0
    banana split, and two sundaes. We had our pets with us and they gave us a treat for each one. greatly appreciated!
  • AO
    Antonio O.
    Sep 1, 2025
    5.0
    Great customer service.
  • JG
    Johnny Guerra
    Aug 9, 2025
    4.0
    Hard to beat DQ for your sweet tooth, been a staple of our late night cravings for years

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Laveen?

The restaurant is open every day from 10:00 AM to 10:00 PM.