Chipotle Mexican Grill

3.7
748 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Laveen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5130 W Baseline Rd, Laveen, AZ
85339, United States

Hours

Reviews

3.7
748 reviews
5 stars
349
4 stars
138
3 stars
77
2 stars
40
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several experiences of poor service and lack of attention to customers.

Food Quality

Numerous reviews highlighted issues with food quality, including stale chips, small portions, and missing ingredients, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty and unkempt, with complaints about unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned incorrect orders and issues with online ordering, leading to frustration among customers.

Management Issues

Feedback indicated a lack of effective management, with reports of staff being unmotivated and not properly trained.
  • AV
    anthony valdez
    Nov 17, 2025
    2.0
    Every time I go in there there's no napkins. There's no straws. The place is filthy. Just not a good place to go and eat. Some of the staff are really friendly. Most of them are not. They give you attitudes. I was there literally today. As for asada and literally literally there was 10 pieces of meat I asked. Is there any way you can put more on there? She said if I want double the meat I do not recommend to go here. It is a very very bad place
  • AD
    Amber Dompierre
    Nov 3, 2025
    1.0
    I came in to get some food and while I was in your store one of your employees was throwing things around the store and yelling at the other employees I asked for the girls name and they said it was Danielle I will not be going back to that store if she is still there definitely not a safe environment especially if you bring your kids.
  • PG
    Paul G
    Nov 1, 2025
    1.0
    This seems like the only business in the area that consistently has their payment system go down. If you must have Chipotle, bring cash just in case.
  • JJ
    John Jordan
    Oct 10, 2025
    2.0
    Ordered through app, food is correct got chips and queso, chips are stale. No where on app can I tell the store this ridiculous
  • KM
    Karina Murguia
    Sep 28, 2025
    1.0
    We ordered online for pickup. Pickup time was 8:10 and didn’t receive our food until 8:38 keep in mind it was not busy and there was 2 staff in the back doing nothing. We got home to eat our food to notice there was literally no meat almost looked like a veggie burrito with just white rice and black beans and cheese no meat I toke a couple bites and it just wasn’t good.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Laveen serve?

Chipotle Mexican Grill in Laveen serves customizable Mexican inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Laveen, AZ?

It is located at 5130 W Baseline Rd, Maricopa, Laveen, AZ 85339, USA.