Chipotle Laveen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including stale chips, small portions, and instances of food poisoning.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
The establishment was often described as dirty and unkempt, with complaints about unsanitary conditions.
Order Accuracy
Numerous customers experienced problems with incorrect orders and missing items, particularly with online orders.
Staff Attitude
Several reviews noted that staff members displayed a lack of motivation and courtesy, impacting the overall dining experience.
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Chaska Coggeshall
Dec 30, 2025
2.0
Staff was nice but I wouldn’t get food in the morning it’s all reheated:(
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Jeff M Itoh
Dec 1, 2025
3.0
Ordered a big burrito and a salad bowl. The burrito was twice the weight as the salad bowl, but they put the salad bowl below the burrito. By the time I got home the salad was smashed with sauces coming out through the bag. Bagging skills need to be improved here. Also found a bone in my chicken burrito. This is unacceptable. Service needs to be improved here.
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anthony valdez
Nov 17, 2025
2.0
Every time I go in there there's no napkins. There's no straws. The place is filthy. Just not a good place to go and eat. Some of the staff are really friendly. Most of them are not. They give you attitudes. I was there literally today. As for asada and literally literally there was 10 pieces of meat I asked. Is there any way you can put more on there? She said if I want double the meat I do not recommend to go here. It is a very very bad place
AD
Amber Dompierre
Nov 3, 2025
1.0
I came in to get some food and while I was in your store one of your employees was throwing things around the store and yelling at the other employees I asked for the girls name and they said it was Danielle I will not be going back to that store if she is still there definitely not a safe environment especially if you bring your kids.
PG
Paul G
Nov 1, 2025
1.0
This seems like the only business in the area that consistently has their payment system go down. If you must have Chipotle, bring cash just in case.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Laveen serve?
Chipotle Mexican Grill in Laveen serves customizable Mexican inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Laveen, AZ?
It is located at 5130 W Baseline Rd, Maricopa, Laveen, AZ 85339, USA.
What are the operating hours for Chipotle Mexican Grill in Laveen?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Laveen offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Laveen?
You can order online through their website https://order.chipotle.com/ or via their app available on the Apple App Store.
What is Chipotle's commitment to ingredients and food quality?
Chipotle uses only 53 real ingredients, prioritizing responsibly sourced, sustainable, and wholesome ingredients without artificial colors, flavors, or preservatives.
Are there any nearby restaurants to Chipotle Mexican Grill in Laveen where I could dine after my visit?
Yes, nearby options include Wingstop for chicken wings, Viva Mexican Grill for additional Mexican cuisine, and Crumbl Cookies for desserts.
For customers visiting Chipotle Laveen, which nearby medical centers are available in case of emergencies?
Nearby medical centers include HonorHealth Urgent Care - Laveen - Baseline Road, HonorHealth FastMed Urgent Care, and MedPost Urgent Care - Laveen.
Are there any nearby facilities where customers can relax or get beauty treatments after visiting Chipotle Laveen?
Yes, customers can visit Angel Touch Nails, Star Nails By Linda, and Great Clips beauty salons nearby for relaxation and beauty services.
How can I contact Chipotle Mexican Grill in Laveen for questions or catering inquiries?
You can contact them by phone at +1 602-777-5072 or email az.2049.Laveen@chipotle.com for questions or catering requests.