Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food being cold, old, or not prepared to standard, including complaints about specific items like burgers and fish sandwiches.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost does not match the quality of food received.
Mixed Experiences
While some customers praised the speed and friendliness of service, others had negative experiences that overshadowed the positives.
RS
robert sprague
Feb 18, 2026
1.0
Hadn't eaten this stuff in years, but was aware that the company is emphasizing value now. Gave their value proposition a try: $14.25 for a medium 2 cheeseburger meal. Meat patties were thinner than the pickle was, burger looks more like a slider than actual food and is bland, bun has WAY too much sugar content, and I kept looking in the bag for "value," however it was never found. I felt cheated by this overpriced bag-o-crap and won't waste money on this chain again.
DF
Diane Fall
Feb 3, 2026
1.0
We had breakfast and went through the drive-thru.
We had the sausage egg mcmuffins, 2 hash browns, soda, and a hot mocha. The hash browns were not even warm, they were cold in the middle.
The mocha drink had no whipped cream and no chocolate drizzle.
We couldn't go back for we were headed out of town.
JM
Jerry Machado
Dec 27, 2025
5.0
Great customer serivce
BP
Black Picasso
Dec 27, 2025
1.0
Food was old and cold . Service was bad, every one had to pull up to the front of the store just to get there food.
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