Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lake Havasu,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,203 reviews
5 stars
606
4 stars
268
3 stars
112
2 stars
82
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported dry or poorly prepared chicken.
Service Issues
Frequent complaints about slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Concerns about cleanliness in the dining area and drink stations, with reports of dirty tables and unkempt conditions.
Pricing
Customers noted high prices for the food, with some feeling the value did not match the cost.
Positive Experiences
Despite the negatives, many customers enjoyed the food and service during certain visits, highlighting good deals and friendly staff.
- CRcharles roweNov 7, 20255.0Great spot for lunch..i love w/ the double chicken bowl.
- ZHZack HowellsOct 27, 20255.0Delicious better than reno nv el pollos
- RDRyan DoolinOct 26, 20255.0Love this place management and employees tip notch 👌
- TPTroy ParkerOct 7, 20254.0Flavor consistent nationwide. I enjoy the grilled chicken. Service and atmosphere typical fast food.
- PMPatrick MichaelsSep 30, 20251.0Ordered on the app, said I would get a free burrito...Nope! Lady at the counter said I had to come back tomorrow. No budging on her part. Food took 23 minutes to get, even though I ordered 15 minutes prior. Ordered breast, wing, beans and rice. I received all rice. No offer of pico or sauce... One younger lady said we have no pico, i asked another employee and she gave me 3. ?? Chicken wasn't fresh and the rice was saltier than hell. $16 for a lousy couple of bites. Deleting the app, won't be back here ever again!
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco in Lake Havasu?
El Pollo Loco in Lake Havasu is open daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services for customer convenience.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app available on the Apple App Store or via their online order menu for Lake Havasu.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there free Wi-Fi available at El Pollo Loco in Lake Havasu?
Yes, El Pollo Loco offers free Wi-Fi to guests.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco in Lake Havasu.
Is there a drive-through option at this El Pollo Loco location?
Yes, this location includes a drive-through for quick and easy service.
What nearby attractions can I visit before or after dining at El Pollo Loco?
You can visit Bill Williams National Wildlife Refuge, a nearby park, or check out The Shade Museum, which is a bar, pub, and museum close by.
Are there convenient places to fuel or shop near El Pollo Loco?
Yes, there are several nearby options including ARCO and Texaco gas stations, and convenience stores like ampm.
Where can guests stay if they plan to visit El Pollo Loco in Lake Havasu?
Quality Inn & Suites and Cozzy Home Lake Havasu City holiday rental home are close accommodation options nearby.