McDonald's

3.5
1631 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 Swanson Ave, Lake Havasu City, AZ
86403, United States

Hours

Reviews

3.5
1,631 reviews
5 stars
566
4 stars
341
3 stars
299
2 stars
128
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent mistakes with orders, rude staff, and long wait times, leading to frustration.

Food Quality

Several reviews mentioned that the food was often cold, overcooked, or not prepared as requested, with some items tasting rubbery or stale.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality, feeling that the value for money has decreased.

Staff Friendliness

While some customers praised specific staff members for their friendliness, others reported negative experiences with rude or inattentive employees.

Cleanliness

The dining area received mixed reviews, with some noting cleanliness while others pointed out issues like dirty restrooms.
  • JC
    John Collins
    1 day ago
    1.0
    On Google Maps the caption for this location reads: "A little bit of everything." When I walked in they said they had no sodas, no Frappes, basically just water and lemonade. LOL!!!
  • JJ
    John
    6 days ago
    1.0
    I guess now you have to verbally tell your EBT pin instead of entering it
  • WC
    Wade Chafa
    Nov 16, 2025
    5.0
    Employees very polite and friendly. Far better than average fast food experience.
  • DD
    Doctor Dirt
    Nov 15, 2025
    1.0
    "I used the link, but never received a response other than an acknowledgement that they received it. I was hoping to hear at least that I was right or wrong on what is allowed to order" I'm disappointed. I don't write many negative reviews but I've had enough. I go in there about 3 times a week, love their .99 iced coffee and I always buy a sausage McMuffin and substitute bacon, offered right on the Kiosks when they work. 2 out 4 Kiosks weren't working and the one I tried to use wouldn't print. In the men's restroom, one urinal hasn't worked for over a week. There's a new manager and old manager (won't mention names) and they were working the cash registers. There's a special 2 for $5 breakfast sandwiches. I tried to order as usual but they said they're not allowed to do that. The 2 strips of bacon is more expensive than the sausage patty and egg! I said I always get that and they insisted I wasn't supposed to? I must rub them the wrong way. They've had an awesome employee David, for years that does everything and treats everyone awesome. I wish he was in charge. Also a great cashier Michelle. Sad, but I'm done.
  • RC
    RJ C
    Nov 1, 2025
    5.0
    I was really impressed with the drive clerk tonight. Friendliest I've seen there in a long time. Happy Halloween

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 100 Swanson Ave?

McDonald's at 100 Swanson Ave in Lake Havasu City, AZ is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers a drive-through service daily from 5:00 AM to 1:00 AM.